Our catalogue of services for higher education
What's included in your subscription
Access to our core services is available via a Jisc subscription. This is separate from the Jisc Collections banding model - used to calculate the cost of products outside of the core services. In addition, there are optional services which are available at a cost. By becoming a member of our VAT-exempt cost sharing group you can save VAT on some of these.
Technology and infrastructure
We provide the HE sector with the Janet Network, advanced infrastructure services and collaboration platforms. Our unique suite of services enables close-knit communities of academics, researchers and students to connect and collaborate anytime, anywhere.
Connectivity
| Service | Included | Optional | VAT-exempt cost sharing group |
|---|---|---|---|
| Domain registry | Included | n/a | |
| eduroam | Included | n/a | |
| Janet Network | Included | Additional bandwidth or resilience connections are extra | n/a |
| Janet Network aurora2 | Included | n/a | |
| Managed router service | Included | Additional connections are extra | No VAT |
| Netpath | Optional extra | VAT payable | |
| Routers and switches framework | VAT payable | ||
| Telecommunications framework | VAT payable |
Trust and identity
| Service | Included | Optional | VAT-exempt cost sharing group |
|---|---|---|---|
| Assent | Optional extra from August 2017 | ||
| Certificate service | Optional extra | No VAT | |
| UK Access Management Federation | Included | n/a |
Cyber security
| Service | Included | Optional | VAT-exempt cost sharing group |
|---|---|---|---|
| Email advice and testing | Optional extra from August 2017 | ||
| Penetration testing | Optional extra | No VAT | |
| Safe Share | Optional extra | ||
| Janet Network CSIRT | Included | n/a | |
| Mailer shield | Included | n/a | |
| Security blacklists and whitelists | Optional extra from August 2017 | ||
| Vulnerability assessment and information service | Optional extra | ||
| Web filtering and monitoring | Included | You can purchase additional web filtering services from other suppliers via our purchasing framework | n/a |
Collaborative technologies
| Service | Included | Optional | VAT-exempt cost sharing group |
|---|---|---|---|
| BOS | Optional extra | ||
| Janet txt | Optional extra | ||
| JiscMail | Included | n/a | |
| Telephony purchasing service | Included | VAT payable | |
| Vscene | Optional extra from March 2018 |
Cloud and data centre services
| Service | Included | Optional | VAT-exempt cost sharing group |
|---|---|---|---|
| Amazon Web Services | Optional extra | VAT payable | |
| Board and committee papers framework | Optional extra | VAT payable | |
| Co-location service | Optional extra | VAT payable | |
| Data archiving framework | Optional extra | VAT payable | |
| G Suite for Education | Optional extra | VAT payable | |
| Microsoft Office 365 | Optional extra | VAT payable | |
| Shared data centre | Optional extra | VAT payable |
Professional services
| Service | Included | Optional | VAT-exempt cost sharing group |
|---|---|---|---|
| Financial X-ray | Optional extra | No VAT | |
| Training | Optional extra | No VAT | |
| Workshop to Raise Awareness of Prevent (WRAP) | Included | n/a |
Find out more about our technology and infrastructure services
Quality
The Janet Network isn’t your average broadband. Our uncontended network means if every one of you accessed the core network at the same time there wouldn’t be a drop in speed.
Capacity
The Janet Network is built specifically to serve the requirements of education and research:
- Avoiding congestion by providing capacity according to need and demand
- The ability to scale capacity responsively
- The flexibility to meet the needs of the sectors it serves
Digital resources
We provide you, your students and researchers secure, cost-effective access to the UK’s richest collection of digital resources. You’ll have the very latest data and content from leading international publishers and providers at your fingertips.
Library support services
| Service | Included | Optional | VAT-exempt cost sharing |
|---|---|---|---|
| Institutional Repository Usage Statistics UK (IRUS-UK) | Included | n/a | |
| Jisc Collections | Included | n/a | |
| Journal Usage Statistics Portal (JUSP) | Included | n/a | |
| Knowledge Base+ | Included | n/a | |
| The Keepers Registry | Optional extra from August 2017 | ||
| OpenURL Router | Optional extra from August 2017 | ||
| UK LOCKSS Alliance | Not included | VAT payable |
Discovery
| Service | Included | Optional | VAT-exempt cost sharing group |
|---|---|---|---|
| SUNCAT | Included | n/a | |
| Archives Hub | Included | n/a | |
| Copac | Included | n/a | |
| Zetoc | Included | n/a |
Digital content and collections
| Service | Included | Optional | VAT-exempt cost sharing group |
|---|---|---|---|
Digimap geospatial data resources
| Not included | No VAT | |
| Learning on Screen (formerly BUFVC) | Not included | VAT payable | |
| Historical Texts | Not included | No VAT | |
| Journal Archives | Not included | No VAT | |
| MediaPlus | Not included | VAT payable |
Open access support
| Service | Included | Optional | VAT-exempt cost sharing group |
|---|---|---|---|
| CORE | Included | n/a | |
| Monitor Local | Included | n/a | |
| Monitor UK | Included | n/a | |
| OpenDOAR | Included | n/a | |
| Publications Router | Included | n/a | |
| Repository technical support | Included | n/a | |
| SHERPA services | Included | n/a | |
| UK ORCID consortium membership | Not included |
Find out more about our digital resources
Negotiating for you
We offer the sector better deals and streamlined access to subscription journals, content and digital information. Our work saves you and the sector over £75.5 million in subscription costs every year.
Helping you manage your subscriptions
Our digital resources management and analytics services enable universities to manage their subscriptions to digital content and scholarly information. This helps you avoid cost and to manage, evaluate and discover your digital resources much more efficiently. We estimate that these services will save the sector £4.5 million in staff costs alone.
Advice and support
We’ve been serving UK research and education for over 29 years. We listen to you to ensure we offer you quality support, guidance and tools you need.
See what's included
Regional and national engagement
Our UK customer services model delivers Jisc across the nations and regions through a team of dedicated account managers for universities, colleges and skills providers.
The teams work to help customers maximise their use of Jisc services, discuss innovative developments, provides them with a direct route to help shape Jisc’s strategies and priorities and foster local strategic relationships.
Advice and guidance
Account managers are supported by a team of subject specialists who can be deployed to provide practical support and guidance to customers on all aspects of the use of digital technologies in research, teaching and business processes.
We also provide a wide range of best practice guides, examples and tools to help you get the best from digital technologies in education and research.
Contact us
Get in touch by emailing [email protected], or call 0300 300 2212.
Optional services
ConsultancyVAT-exempt cost sharing
Expert, targeted support and practical assistance to help you to transform your university or college through digital technologies.
TrainingVAT-exempt cost sharing
In order to help you make the most of our products, services and solutions, we provide a wide range of training opportunities, both online and face-to-face.
Developed and delivered by our subject specialists, service teams and technology experts, our current offer includes HM Government Workshop to Raise Awareness of Prevent (WRAP) training.
Your local account manager can work with you to explore your specific training requirements and help you find the right solution. To find out more, please get in touch.
Research and development
Our R&D work, paid for entirely by our major funders, identifies emerging technologies and develops them around your particular needs. We test and learn on your behalf, ready for you to take advantage of new technologies as they arrive.
See what's included
Our projects are identified and explored in partnership with you. They cover a range of topics including:
Invoicing
You will be invoiced for your Jisc subscription in the autumn of each year. You will not be charged VAT on your subscription if you are a member of the VAT-exempt cost sharing group.
For optional services (those outside of the Jisc subscription)
Some optional services will be VAT-exempt for members of Jisc's VAT-exempt cost sharing group. For those services where we have to charge VAT - you will be invoiced by a Jisc subsidiary company. In these circumstances you may receive an invoice from Jisc Collections or Jisc Services Limited.
Further information
If you have any questions about our package of services, please contact us.
Find out more about your membership and what's included.