Digital transformation consultancy

Tailored support at every stage

Digital transformation is an ongoing process and every organisation’s journey is unique. Whether you are in the early stages of envisioning change, need support with implementation or guidance on optimisation, we offer bespoke solutions, designed to align with your institution's specific needs and goals. Using the latest sector insights and a wide range of frameworks and tools, we provide you with flexible, targeted solutions.

Through our associates scheme, we draw on a wide range of sector experts with specialisms and experience in a range of fields to put together the right team to meet your brief. All projects are managed and quality assured by an overall Jisc project manager, and all associates have been through a rigorous selection process.

Your partner in digital transformation

Our consultancy is designed to act as an extension to your in-house teams: bridging gaps, offering specialist insights, actionable strategies and a fresh perspective when and where you need it. We are more than a service provider. As a not-for-profit organisation focused on the digital transformation of UK education and research, our services are designed to be cost-effective and we reinvest any margin we make for the benefit of the sector.

“Jisc’s sector knowledge means you already have a head start. You don’t have to spend time explaining how a university works, and internal stakeholders are happier to work with an organisation they know and trust."

–Jim Nottingham, chief information officer, University of the Creative Arts

Improving efficiency and reducing costs

We work with organisations to simplify digital systems, streamline processes and make better use of data. By identifying where duplication, complexity or outdated infrastructure are creating unnecessary costs, we help you make informed decisions that support long-term sustainability. Our consultancy is collaborative and practical – focused on helping you deliver better outcomes for students, researchers and staff, while making the most of your resources.

Flexible and targeted solutions

From baselining digital maturity to developing and implementing digital strategies, all our consultancy projects are bespoke. Some project examples include:

Stakeholder strategy and consultation: developing advocacy and facilitating a vision for change with stakeholders from across the organisation
Digital capability and skills: assessments, requirements and development planning
Shared service opportunity assessments: exploring collaborative models that maintain quality while improving sustainability and cost-effectiveness
Data architecture and governance reviews: enhancing data quality, accessibility, and integration to support better decision-making
Digital maturity assessments: benchmarking current capabilities and identifying practical steps to improve efficiency and resilience
Student journey optimisation: improving digital touchpoints and reducing friction to enhance experience and operational efficiency

Case studies

Getting a headstart on the road to digital transformation

When the University of Roehampton wanted an institution-wide strategy for digital to underpin its five-year business plan, director of campus operations, Mike Hall, decided to draw on the expertise of Jisc’s digital transformation consultancy service. Read the full Roehampton story.

Using consultancy to enable digital transformation

Discover how Jisc helped the University for the Creative Arts to develop an overarching “digital enabling strategy” to underpin wide-ranging process improvements. Read the full case study.

Who is this service for?

Executive leadership teams: chief executives, vice-chancellors/pro vice-chancellors, principals
Chief information officers
Directors of IT
Heads of IT
Heads of digital transformation
Other roles with a strong link to institutional digital transformation

Supporting your digital transformation journey

Contact your relationship manager to explore how our consultancy can help your institution improve efficiency and support digital transformation.

Contact your relationship manager

Digital transformation guides

ISO certification

This service is included within the scope of our ISO27001 certificate.