Training

Developed and delivered by our experts, our high-quality training is designed to help you develop in-house expertise and make the most of our services and solutions.

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Featured training

Explore 58 training courses

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  1. Certificate service drop-in clinic

    Our certificate service can help you keep web and email services secure, so confidential data can be sent safely via the internet.

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  2. Cyber Essentials - prepare for certification

    Explore the assessment questions involved in the Cyber Essentials certification.

    + more sessions

  3. ISO 27001:2022 certified ISMS internal auditor

    Learn how to deliver continual improvement within an ISO 27001:2022 ISMS (information security management system)

    + more sessions

  4. Artificial intelligence and ethics

    Our free self-paced digital learning module explores whether we should we be worried about AI.

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  5. An introduction to generative AI in education

    Our free self-paced digital learning module gives educators an understanding about AI and how it impacts education and learners.

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  6. eduroam live online clinic

    Instant answers to technical questions directly from our experts.

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  7. Accessibility community drop-in

    Your opportunity to ask questions about digital inclusion.

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  8. Online surveys essentials

    An introductory session that demonstrates the basics of how to build, distribute and analyse a survey using Jisc online surveys.

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  9. Cyber Essentials drop-in clinic

    Have your Cyber Essentials and Cyber Essentials Plus questions answered.

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  10. Incident response handling workshop

    Work through the six phases of the incident response lifecycle to protect your organisation from cyber-related threats.

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  11. Driving digital sustainability

    Build confidence in advocating for and implementing sustainable digital strategies.

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  12. Heidi Plus masterclasses

    An opportunity to have your business intelligence questions answered by our Heidi Plus experts.

  13. ISO 27001:2022 certified ISMS foundation

    Best practice and achieving compliance with the standard.

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  14. ISO 27001:2022 certified ISMS lead implementer

    Manage information security processes while optimising costs.

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  15. Understand AI basics for teaching and learning

    Explore the key terminology and concepts of AI and their relevance to tertiary education

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  16. Online surveys beyond the basics

    Develop your knowledge of the distribution and access control dashboards and how to include pre population parameters to your survey.

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  17. Heidi Plus introduction

    An introductory session, repeated throughout the year, which welcomes new bronze, silver and gold users to the Heidi Plus platform.

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  18. Exploring AI's role and impact in teaching and learning

    Discover the opportunity, challenges, impact and practical applications of AI across educational contexts.

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  19. Prompting for teaching and learning

    Learn techniques for prompt writing, strategies for iterative prompting and criteria for assessing and fact-checking AI-generated content.

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  20. Effective use of AI in teaching and learning

    Learn how to use AI for content creation, planning and development, learning materials and teaching workflows.

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  21. Cyber Essentials Plus - preparing for verification

    The next step after achieving Cyber Essentials certification.

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  22. ISO 27001:2022 certified ISMS lead auditor

    Gain the skills to deliver external certification and supplier audits against ISO 27001:2022.

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  23. How AI can improve productivity for teaching and learning

    Explore how to enhance productivity for administration, workflows, decision-making, and identifying tasks suitable for AI.

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  24. Recognising AI bias and misinformation

    Understand how AI bias occurs, explore techniques for identifying bias and consider ways to respond.

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