Training

Developed and delivered by our experts, our high-quality training is designed to help you develop in-house expertise and make the most of our services and solutions.

Browse courses by topic

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Cyber security

Helping you protect the network and your organisation

Now booking:

Cyber Essentials drop-in clinic

This free online workshop gives you the opportunity to ask questions on Cyber Essentials or Cyber Essentials Plus, provide feedback on any areas that are problematic, as well as share your CE(+) journey with other organisations. Find out more

Course dates

3 February 2020
2 March 2020
6 April 2020

Hands-on incident response

Learn how to handle a crisis situation under pressure and how to communicate about it to key stakeholders. Find out more.

Course dates

11 February 2020 - Manchester
21 July 2020 - London

Information security policies

Information is critical to most of the functions of an education organisation. This online course takes a broad view of risks to these aspects – accuracy, availability and confidentiality – of information security. You will examine the origin of these risks and consider how policies can be used to mitigate and manage the risks. Find out more.

Course dates

21 and 28 April 2020 - online

ISO 27001: foundation

ISO 27001 is a widely recognised standard for information security management systems (ISMS) and likely to become a mandatory standard for education institutions in the future. This provides an introduction to ISO 27001 best practice and achieving compliance with the standard. Find out more.

Course dates

2 April 2020 - London

Penetration testing - think like a hacker

In this one-day course you will research your organisation and explore vulnerabilities, testing for the most common internet-facing security holes. Your findings will then be compared with others in the community. You will learn how an attacker identifies weaknesses using search engines such as Google and Shodan, and what the hack attempt looks like first-hand. Find out more.

Course dates

14 and 15 April 2020 - Nottingham
22 July - London

No current dates:

ISO 27001: lead implementer

ISO 27001 is a widely recognised standard for information security management systems . This three-day course provides the information, skills and knowledge to lead an ISO 27001 implementation project or to work as part of an implementation team. Find out more

Student experience

Courses to help your staff enrich learning and employability

Now booking:

Accessibility clinic

This live online accessibility clinic gives you the opportunity to ask questions about digital inclusion and have them answered, provide feedback on any areas that are problematic, as well as share your accessibility journey with other organisations. Find out more.

Course dates

5 February 2020
4 March 2020
1 April 2020

Designing for digital capabilities in the curriculum

This one-day workshop will build confidence to design and deliver a digital curriculum that will prepare students to learn successfully in digital settings, and to thrive in a digital world. Find out more

Course dates

5 May 2020 - London

Developing learners' employability skills

In this online workshop, participants will explore ways in which technology enhanced learning can support and build on learners’ employability skills, knowledge and experience. Find out more.

Course dates

13 May 2020 - online

Digital leaders programme

Become a digitally-informed and empowered leader and learn how to help your organisation respond more effectively to technology-driven change. Find out more.

Course dates

5, 6, 19 and 20 May 2020 - London

Managing emotionally-challenging situations for frontline staff

This online course will run through a series of scenarios allowing delegates to practice and develop their skills in managing emotionally challenging conversations. This will also provide an opportunity for organisations to identify and share best practices in supporting the emotional wellbeing of their student population. Find out more.

Course dates

10 and 14 February 2020 - online

Supporting learners' digital identity and wellbeing

This online workshop will explore ways in which technology-enhanced learning can support the development of learners’ digital identity and wellbeing. Find out more.

Course dates

23 April 2020 - online

Workshop to Raise Awareness of Prevent (WRAP)

A free specialist online workshop, designed by HM Government, to give you an introduction to the Prevent strategy and an individual’s role in safeguarding vulnerable people. Find out more.

Course dates

We run regular dates throughout the year. View dates and book.

Libraries, learning resources and research

Training to support learning and research in a digital world

Now booking:

Building a 360 immersive VR experience

Build your first 360 immersive video project with hands-on experience of filming and editing 360 VR videos. Find out more.

Course dates

26 March 2020

Digital storytelling

Using digital technology to capture and share stories that will impact on audience and storyteller alike. Find out more.

Course dates

25 February, 3, 17 and 24 March 2020 (four two-hour online sessions)

e-books for FE online clinic

A monthly webinar exploring the e-books for FE service including short tutorials and a Q&A with the e-books for FE team. Find out more.

Course dates

29 January 2020 - online

Make your digital collections easier to discover

Learn how to increase the reach of your digital collections, optimise them for online discovery and evaluate their usage and impact. Find out more.

Course dates

12 and 19 May 2020 (two, one-day workshops)

Using Microsoft Teams in an education environment

An opportunity for practitioners to see key features of Microsoft Teams when used in education, particularly in the classroom. Find out more.

Course dates

4 February 2020 - online

Writing for the digital world

What is so different about writing for the web? What can you do to ensure that your content is engaging but also discoverable and shareable? This workshop will help you answer these questions. Find out more.

Course dates

19 March and 2 April 2020 (two, two-hour online sessions)

No current dates:

Introduction to VR/AR in education

This workshop will introduce delegates to how immersive technologies like VR and AR can be used to add value to the learner experience and best practice to deliver them effectively. It will also examine how institutions can be positioned to better understand and exploit emergent technologies. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission one of these courses for your team.

Connectivity

Hands-on training in connectivity and trust and identity services, including eduroam

Now booking:

eduroam online clinic

The live online eduroam clinic gives you the opportunity to ask questions and have them answered, provide feedback on any areas that are problematic, as well as share your eduroam journey with other organisations. Find out more.

Course dates

5 February 2020

Govroam online clinic

The live online govroam clinic gives you the opportunity to ask questions and have them answered, provide feedback on any areas that are problematic, as well as share your govroam journey with other organisations. These clinics will run regularly on the last Wednesday of every month. Find out more.

Course dates

26 February 2020

Implementing eduroam

This hands-on course takes participants through how eduroam operates at both a basic technical level, but also at a support level. Hands-on experience in labs is provided, showing how a RADIUS server can be configured for eduroam (both for home and for visited usage), examining the RADIUS proxy traffic and changing the contents of proxied messages. Find out more.

Course dates

6 May 2020 - London

No current dates:

Implementing Shibboleth

The course will provide a number of discussions and hands-on labs centred around the installation and configuration of a Shibboleth 3 identity provider. It will move on to centre around the installation and configuration of a Shibboleth 2 service provider; along with guidance and practical experience of integrating this with a web application's access control mechanism this installation will then be tested against a reference Shibboleth 3 identity provider. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission one of these courses for your team.

IPv6 fundamentals

The aim of this course is to provide a basic introduction to IPv6. This will include the evolution of IPv6 and the differences between the IPv6 and IPv4 protocols. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission one of these courses for your team.

Cloud

Support with using our cloud-based services

Now booking:

Amazon Web Services technical essentials

An introduction to AWS products, services, and common solutions. The course provides you with the skills to take your organisation's requirements and identify the AWS IT solutions that best fit your organisation. Find out more.

Course dates

3 February 2020

Introduction to Microsoft Azure for IT professionals

This course introduces the principles of cloud computing and how these principles have been implemented in Microsoft Azure. Find out more.

Course dates

20 February 2020

JiscMail online clinic

Are you new to managing your own mailing list hosted on JiscMail? Or have you recently taken over the management of an existing mailing list? This live online clinic gives you the opportunity to ask questions about key functions and tools for managing mailing lists as well as asking questions about the configuration of your mailing list. Find out more

Course dates

6 February 2020
20 February 2020

No current dates:

Advance HE survey officer training

This training session is designed as an introduction to online surveys and how it should be used to design, distribute and analyse this set of surveys. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission one of these courses for your team.

Data and analytics

Courses to help you use our data visualisation and analytics tool.

Now booking:

Heidi Plus Essentials

This course has been designed to induct new users and refresh existing users of Heidi Plus. Find out more.

Course dates

27 February 2020, London
23 March, London

Heidi Plus Advanced

This course is for active users of Heidi Plus who want to become advanced users. You will already have a solid knowledge of all the essential concepts of creating a workbook but wish to extend that to building more meaningful dashboards.

To attend this training you should have completed Heidi Plus Essentials training in the last 12 months. Find out more.