Training

Developed and delivered by our experts, our high-quality training is designed to help you develop in-house expertise and make the most of our services and solutions.

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Cyber security

Helping you protect the network and your organisation

Now booking:

Cyber Essentials - prepare for certification

This course is led by a Cyber Essentials assessor and designed to guide you through the 52 questions and prepare your organisation for certification. Find out more.

Course dates

20 August 2020 - online
24 September 2020 - online
6 November 2020 - online (with 10% discount for security conference 2020 delegates)

Cyber Essentials drop-in clinic

This free online workshop gives you the opportunity to ask questions on Cyber Essentials or Cyber Essentials Plus, provide feedback on any areas that are problematic, as well as share your CE(+) journey with other organisations. Find out more.

Course dates

3 August 2020 - online
7 September 2020 - online
5 October 2020 - online

Hands-on incident response

Learn how to handle a crisis situation under pressure and how to communicate about it to key stakeholders. Find out more.

Course dates

29 and 30 September 2020 - online

No current dates:

Information security policies

Information is critical to most of the functions of an education organisation. This online course takes a broad view of risks to these aspects – accuracy, availability and confidentiality – of information security. You will examine the origin of these risks and consider how policies can be used to mitigate and manage the risks. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

Penetration testing - think like a hacker

In this one-day course you will research your organisation and explore vulnerabilities, testing for the most common internet-facing security holes. Your findings will then be compared with others in the community. You will learn how an attacker identifies weaknesses using search engines such as Google and Shodan, and what the hack attempt looks like first-hand. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

ISO 27001: foundation

ISO 27001 is a widely recognised standard for information security management systems (ISMS) and likely to become a mandatory standard for education institutions in the future. This provides an introduction to ISO 27001 best practice and achieving compliance with the standard. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

ISO 27001: lead implementer

ISO 27001 is a widely recognised standard for information security management systems . This three-day course provides the information, skills and knowledge to lead an ISO 27001 implementation project or to work as part of an implementation team. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

Student experience

Courses to help your staff enrich learning and employability

Now booking:

Accessibility clinic

This live online accessibility clinic gives you the opportunity to ask questions about digital inclusion and have them answered, provide feedback on any areas that are problematic, as well as share your accessibility journey with other organisations. Find out more.

Course dates

2 September
7 October
4 November
2 December

Developing learners' employability skills

In this online workshop, participants will explore ways in which technology enhanced learning can support and build on learners’ employability skills, knowledge and experience. Find out more.

Course dates

27 October - online

Supporting learners' digital identity and wellbeing

This online workshop will explore ways in which technology-enhanced learning can support the development of learners’ digital identity and wellbeing. Find out more.

Course dates

28 October - online

Workshop to Raise Awareness of Prevent (WRAP)

A free specialist online workshop, designed by HM Government, to give you an introduction to the Prevent strategy and an individual’s role in safeguarding vulnerable people. Find out more.

Course dates

We run regular dates throughout the year. View dates and book.

No current dates:

Digital leaders programme

Become a digitally-informed and empowered leader and learn how to help your organisation respond more effectively to technology-driven change. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

Implementing accessibility: auditing and objective setting

This second in a series of courses centred around supporting colleges and universities to meet the requirements of the public sector web accessibility regulations. Auditing and objective setting is for anyone given responsibility for producing an organisational accessibility statement or for implementing accessibility in their institution. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

Implementing accessibility: vision and buy-in

The first in a series of courses centred around supporting colleges and universities to meet the requirements of the public sector web accessibility regulations. Vision and buy-in focusses on understanding the range of demands that meeting accessibility regulations by September 2020 will place on your institution. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

International education delivery in ‘the new normal’

This briefing will give an overview of our support for international education. The session will cover how optimising technology and infrastructure, access to resources and content, as well as digital skills and capabilities can deliver an equitable and high-quality student experience. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

Managing emotionally-challenging situations for frontline staff

This online course will run through a series of scenarios allowing delegates to practice and develop their skills in managing emotionally challenging conversations. This will also provide an opportunity for organisations to identify and share best practices in supporting the emotional wellbeing of their student population. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

Webinars, online classes and meetings - from yawn to yay!

This online workshop will give you quick tips and tricks to make your online classes and meetings more effective, engaging and enjoyable. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

Libraries, learning resources and research

Training to support learning and research in a digital world

Now booking:

e-books for FE online clinic

A monthly webinar exploring the e-books for FE service including short tutorials and a Q&A with the e-books for FE team. Find out more.

Course dates

26 August 2020 - free

No current dates:

Maximising the use of digital collections in learning and research

Learn how to increase visibility and discoverability of your digital collections by applying practical tips and strategic advice in promoting collections. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

Measuring usage and impact with digital collections

Learn how to use web analytics to monitor, analyse and understand how users navigate your organisation's digital collections.Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

Writing for the digital world

What is so different about writing for the web? What can you do to ensure that your content is engaging but also discoverable and shareable? This workshop will help you answer these questions. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

Connectivity

Hands-on training in connectivity and trust and identity services, including eduroam

Now booking:

eduroam online clinic

The live online eduroam clinic gives you the opportunity to ask questions and have them answered, provide feedback on any areas that are problematic, as well as share your eduroam journey with other organisations. Find out more.

Course dates (first Tuesday of every month)

4 August 2020
1 September 2020
6 October 2020
3 November 2020
1 December 2020

Govroam online clinic

The live online govroam clinic gives you the opportunity to ask questions and have them answered, provide feedback on any areas that are problematic, as well as share your govroam journey with other organisations. These clinics will run regularly on the last Wednesday of every month. Find out more.

Course dates

30 September 2020
28 October 2020
25 November 2020
16 December 2020

No current dates:

Implementing eduroam

This hands-on course takes participants through how eduroam operates at both a basic technical level, but also at a support level. Hands-on experience in labs is provided, showing how a RADIUS server can be configured for eduroam (both for home and for visited usage), examining the RADIUS proxy traffic and changing the contents of proxied messages. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

Implementing Shibboleth

The course will provide a number of discussions and hands-on labs centred around the installation and configuration of a Shibboleth 3 identity provider. It will move on to centre around the installation and configuration of a Shibboleth 2 service provider; along with guidance and practical experience of integrating this with a web application's access control mechanism this installation will then be tested against a reference Shibboleth 3 identity provider. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

Cloud

Support with using our cloud-based services

No current dates:

Advance HE survey officer training

This training session is designed as an introduction to online surveys and how it should be used to design, distribute and analyse this set of surveys. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

JiscMail online clinic

Are you new to managing your own mailing list hosted on JiscMail? Or have you recently taken over the management of an existing mailing list? This live online clinic gives you the opportunity to ask questions about key functions and tools for managing mailing lists as well as asking questions about the configuration of your mailing list. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates.

Data and analytics

Courses to help you use our data visualisation and analytics tool.

No current dates:

Heidi Plus Essentials

This course has been designed to induct new users and refresh existing users of Heidi Plus. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission this course for your team.

Heidi Plus Advanced

This course is for active users of Heidi Plus who want to become advanced users. You will already have a solid knowledge of all the essential concepts of creating a workbook but wish to extend that to building more meaningful dashboards.

To attend this training you should have completed Heidi Plus Essentials training in the last 12 months. Email us to register your interest in future dates or to commission this course for your team.