Training

Developed and delivered by our experts, our high-quality training is designed to help you develop in-house expertise and make the most of our services and solutions.

Browse courses by topic

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Cyber security

Helping you protect the network and your organisation

Now booking:

Cyber Essentials drop-in clinic

This free online workshop gives you the opportunity to ask questions on Cyber Essentials or Cyber Essentials Plus, provide feedback on any areas that are problematic, as well as share your CE(+) journey with other organisations. Find out more

Course dates

5 December 2019

Hands-on incident response

Learn how to handle a crisis situation under pressure and how to communicate about it to key stakeholders. Find out more.

Course dates

3 October 2019 - Belfast
4 November 2019 - Newcastle

Penetration testing - think like a hacker

In this one-day course you will research your organisation and explore vulnerabilities, testing for the most common internet-facing security holes. Your findings will then be compared with others in the community. You will learn how an attacker identifies weaknesses using search engines such as Google and Shodan, and what the hack attempt looks like first-hand. Find out more.

Course dates

1 October 2019 - Belfast
4 November 2019 - Newcastle

Student experience

Courses to help your staff enrich learning and employability

Now booking:

Managing emotionally-challenging situations for frontline staff

This online course will run through a series of scenarios allowing delegates to practice and develop their skills in managing emotionally challenging conversations. This will also provide an opportunity for organisations to identify and share best practices in supporting the emotional wellbeing of their student population. Find out more.

Course dates

24 and 27 September 2019
2 and 6 December 2019

Supporting learners' digital identity and wellbeing

This online workshop will explore ways in which technology-enhanced learning can support the development of learners’ digital identity and wellbeing. Find out more.

Course dates

15 October 2019

Workshop to Raise Awareness of Prevent (WRAP)

A free specialist online workshop, designed by HM Government, to give you an introduction to the Prevent strategy and an individual’s role in safeguarding vulnerable people. Find out more.

Course dates

We run regular dates throughout the year. View dates and book.

No current dates:

Accessibility clinic

This live online accessibility clinic gives you the opportunity to ask questions about digital inclusion and have them answered, provide feedback on any areas that are problematic, as well as share your accessibility journey with other organisations. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission one of these courses for your team.

Developing learners' employability skills

In this online workshop, participants will explore ways in which technology enhanced learning can support and build on learners’ employability skills, knowledge and experience. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission one of these courses for your team.

Libraries, learning resources and research

Training to support learning and research in a digital world

Now booking:

Designing for digital capabilities in the curriculum

This one-day workshop will build confidence to design and deliver a digital curriculum that will prepare students to learn successfully in digital settings, and to thrive in a digital world. Find out more.

Course dates

20 November 2019 - Edinburgh
5 May 2020 - London

Digital leaders programme

Become a digitally-informed and empowered leader and learn how to help your organisation respond more effectively to technology-driven change. Find out more.

Course dates

9-10 and 23-24 October 2019 - Edinburgh

Digital storytelling

Using digital technology to capture and share stories that will impact on audience and storyteller alike. Find out more.

Course dates

26 November, 3, 10 and 17 December 2019 (four two-hour online sessions)

Introduction to VR/AR in education

This workshop will introduce delegates to how immersive technologies like VR and AR can be used to add value to the learner experience and best practice to deliver them effectively. It will also examine how institutions can be positioned to better understand and exploit emergent technologies. Find out more.

Course dates

16 October 2019 - Manchester

Make your digital collections easier to discover

Learn how to increase the reach of your digital collections, optimise them for online discovery and evaluate their usage and impact. Find out more.

Course dates

3 and 10 December 2019 (two one-day workshops)

Writing for the digital world

What is so different about writing for the web? What can you do to ensure that your content is engaging but also discoverable and shareable? This workshop will help you answer these questions. Find out more.

Course dates

5 and 19 November 2019 (two online sessions)

Connectivity

Hands-on training in connectivity and trust and identity services, including eduroam

Now booking:

eduroam online clinic

The live online eduroam clinic gives you the opportunity to ask questions and have them answered, provide feedback on any areas that are problematic, as well as share your eduroam journey with other organisations. Find out more.

Course dates

1 October 2019
5 November 2019
3 December 2019

Govroam online clinic

The live online govroam clinic gives you the opportunity to ask questions and have them answered, provide feedback on any areas that are problematic, as well as share your govroam journey with other organisations. These clinics will run regularly on the last Wednesday of every month. Find out more.

Course dates

25 September 2019
30 October 2019
27 November 2019

Implementing eduroam

This hands-on course takes participants through how eduroam operates at both a basic technical level, but also at a support level. Hands-on experience in labs is provided, showing how a RADIUS server can be configured for eduroam (both for home and for visited usage), examining the RADIUS proxy traffic and changing the contents of proxied messages. Find out more.

Course dates

7 November 2019 - Birmingham
6 May 2020 - London

Implementing Shibboleth

The course will provide a number of discussions and hands-on labs centred around the installation and configuration of a Shibboleth 3 identity provider. It will move on to centre around the installation and configuration of a Shibboleth 2 service provider; along with guidance and practical experience of integrating this with a web application's access control mechanism this installation will then be tested against a reference Shibboleth 3 identity provider. Find out more.

Course dates

18 and 19 November 2019 - London

No current dates:

IPv6 fundamentals

The aim of this course is to provide a basic introduction to IPv6. This will include the evolution of IPv6 and the differences between the IPv6 and IPv4 protocols. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission one of these courses for your team.

Cloud

Support with using our cloud-based services

Now booking:

Amazon Web Services technical essentials

An introduction to AWS products, services, and common solutions. The course provides you with the skills to take your organisation's requirements and identify the AWS IT solutions that best fit your organisation. Find out more

Course dates

17 October 2019

Introduction to Microsoft Azure for IT professionals

This course introduces the principles of cloud computing and how these principles have been implemented in Microsoft Azure. Find out more

Course dates

10 and 11 October 2019

JiscMail online clinic

Are you new to managing your own mailing list hosted on JiscMail? Or have you recently taken over the management of an existing mailing list? This live online clinic gives you the opportunity to ask questions about key functions and tools for managing mailing lists as well as asking questions about the configuration of your mailing list. Find out more

Course dates

3 October 2019
17 October 2019
14 November 2019
28 November 2019
12 December 2019

No current dates:

Advance HE survey officer training

This training session is designed as an introduction to online surveys and how it should be used to design, distribute and analyse this set of surveys. Find out more.

No course dates currently scheduled.

Email us to register your interest in future dates or to commission one of these courses for your team.