Service

Cloud professional services

Take advantage of our hands-on cloud capabilities – to solve a range of short-term and long-term challenges.

Contact your relationship manager to get started

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About the services

In research and education, cloud technologies can help you to enable digital change for the benefit of staff and students – transforming your organisation as you move closer to Education 4.0.

But whether you’re planning a cloud implementation or you’ve already migrated services to a new environment, the time can come when you need extra help and support to meet your deadlines and goals.

That’s where our cloud professional services can help. Offering hands-on technical expertise and in-depth knowledge of the research and education sector, we can help you tackle your most testing business challenges – whether they are short-term projects or major infrastructure migrations to the public cloud or hybrid cloud.

Acting as a neutral partner or ‘critical friend’, we’ll work with you at a leadership level to help you meet your goals – whether you’re implementing a migration such as Office 365, or need help optimising your existing setup.

How cloud professional services can help your organisation

Our cloud professional services can help you to maximise the benefits of the cloud – creating or optimising the modern, flexible business platforms you envisage.

To help you achieve this, we offer hands-on technical capability combined with strategic expertise and a supplier-agnostic, sector-specific approach.

Jisc is a supplier on Crown Commercial Service’s G-Cloud framework. Purchasing services through the framework can offer significant savings.

Work with a strategic partner that understands your needs

We are experts in designing and implementing technology solutions for the research and education sector.

Our supplier-agnostic approach means we can act as a critical friend during the process of procurement and supplier selection, as you aim to deliver on your technical roadmap.

Throughout, we aim to deliver value in your specific circumstances - using and recommending technologies which are appropriate to you, and which may include hybrid solutions rather than wholesale migration.

Cloud strategy and roadmap

To help you minimise risk and make informed choices, we can also help you create a detailed strategy and roadmap – based on an understanding of your existing situation and needs, and the costs and benefits of possible solutions.

Get the hands-on skills and capability you need

To help you achieve your goals, we offer a range of hands-on services. These include migrating workloads to services such as Office 365, Amazon Web Services (AWS) and Microsoft Azure; designing and deploying new environments; re-architecting existing ones; or optimising services so they meet your needs.

Office 365 migration

Migrating to Office 365 is a common project in research and education. We can help you to plan your implementation, work with you throughout the migration, and integrate other cloud and non-cloud applications as needed.

Cloud design and deployment

We can help you design services that run effectively in the cloud – whether they’re currently on-premise or being created from scratch. We deploy services using 'infrastructure as code' approaches – enabling rapid and reliable redeployments, and streamlining how you manage your cloud infrastructure.

Cloud architectural review

If you are already using public cloud, this review can assess your existing deployment, taking into account operational resilience, policies and practices. We’ll then recommend measures you can take to achieve benefits in terms of cost, performance, security or resilience.

Cloud security

Cloud, hybrid and endpoint security
Whilst securing your cloud platforms is essential, it is important to understand that threats are now targeting and exploiting on-premises vulnerabilities and misconfigurations. We offer security consultancy and bespoke solutions, using Microsoft 365 technology.

Managed website protection
Managed website protection has been designed to protect websites from web application attacks and DDOS across all OSI layers, regardless of where the website is located. The primary feature of this service is to provide and support a based web application firewall and DDOS protection service. This includes onboarding, WAF tuning, continuous maintenance, alerting and incident response.

Cloud retained expertise

If you're taking on new responsibilities, or your organisation has embarked on significant changes to develop a cloud strategy or plan your infrastructure, you may need an expert friend and mentor to help you achieve your project goals.

Retained cloud expertise is a pre-paid purchase of cloud consultancy, professional services and engineering resources, which can be called off within a 12-month time frame.

How we can help

Support you to ask the right questions and explain the complexities
Enable you to sharpen up your project plans and manage changes
Allow you to keep ownership of your project and develop skills and abilities to take you to the next stage in your organisation
Support your projects - moving to the cloud, or further adopting cloud technologies to achieve your operational goals

Contact your relationship manager or find out more.

M365 security review

We provide members and customers with a full Microsoft office 365 security review this professional security support will ensure your data exposure is significantly reduced and maintain legal and regulatory compliance providing peace of mind that your cloud environment is safe and secure. The comprehensive configuration review helps to identify any threats and provides a report that will support the mitigation of any of the threats identified and areas for improvement.

Support for session border controller implementation

We are supporting the implementation of the session border controller service which enables members and customers to activate Teams telephony and integrate it with legacy phone systems.

Teams for telephony integration

We offer full professional support to enable Teams for telephony to be fully integrated providing guided setup - we don't just set it up for you, we will guide you through how to setup it up in each of the professional workshops we run with you, providing you with the knowledge to carry on after the initial setup.

Other professional services

We have a huge breadth and depth of skills and expertise available, including consultants, project managers, architects, data specialists, database administrators, and network experts. How can we help you meet your cloud goals?

Find out more

Contact your relationship manager to get started.

ISO certification

This service is included within the scope of our ISO9001 and ISO27001 certificates.