Microsoft 365 migration

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Move Microsoft 365 services with confidence and minimal disruption.

Moving to Microsoft 365 is a major change for any institution. Poorly planned migrations risk data loss, service disruption, and can quickly affect staff, students, and researchers. They can also leave institutions with environments that are difficult to support once go-live has passed.

Our Microsoft 365 migration service supports education and research organisations to move tenants and services safely, with clear control throughout delivery and a clean operational handover at the end.

Benefits

The service is designed to reduce risk at every stage of migration, while ensuring users can continue to work effectively throughout the transition.

  • Minimise disruption for users: we plan migrations carefully to protect teaching, learning, and research activity, with clear communication and controlled cutover
  • Protect data and identities: identity, access, and data integrity are treated as critical assets, with validation built into every stage of delivery
  • Maintain visibility and control: you retain clear oversight of progress, risks, and decisions throughout the migration
  • Ensure a clean operational handover: post-migration stabilisation ensures services are ready for business-as-usual support, not left half-finished

What the service covers

The Microsoft 365 migration service can be applied to new tenants, tenant-to-tenant moves, or major reconfiguration programmes.

Identity and access

  • Azure AD/Entra ID alignment and preparation
  • Identity integration and access continuity
  • Support for hybrid and phased approaches

Exchange migration

  • Mailbox and mail flow migration
  • Coexistence and cutover planning
  • Validation and post-migration assurance

SharePoint and OneDrive

  • File and content migration
  • Information structure considerations
  • Data integrity and permissions checking

Microsoft Teams

  • Teams, channels, and collaboration data migration
  • Integration with identity and policies
  • User readiness and adoption considerations

Delivery and assurance

  • Migration planning and sequencing
  • Risk management and validation
  • Post-migration stabilisation and handover

How to buy and get support

Our Microsoft 365 migration services are available through G-Cloud and other approved public-sector procurement routes.

Your relationship manager can help identify the right scope and approach.

Getting started

Contact your relationship manager or make a customer enquiry to find out how we can support your Microsoft 365 migration.