eduroam

• 24/7 availability
• Easy, seamless access through a single Wi-Fi profile - regardless of location
• Available at no extra cost to organisations eligible for Jisc services
• Extensive UK coverage - over 275 organisations offer the service
• Global availability in 76 countries
• Access to Jisc full guest network services

Any Janet customer organisation is eligible to use eduroam at no additional charge. To check if you are registered email [email protected]. 

To apply, visit our Community page on how organisations can join the service where you will also find the eduroam application form. Applications can only be accepted from directors or network management contacts registered with Janet.

Individual users do not need to separately join the service. Instead, if you are a member of a participating organisation and you have a network logon account, you can use eduroam. 

Find out more about joining eduroam on the eduroam community site. 

Use of the eduroam service is subject to adherence to the:

• Acceptable use policy
• Security policy
• eduroam(UK) policy

• Application for membership of eduroam(UK)
• eduroam support request form

If your organisation is considering providing the eduroam service, you are recommended to familiarise yourself with the technical requirements on the eduroam documentation area of our community site.

You will also need to read and accept the eduroam usage policy. Organisations wishing to proceed and join the service should note the terms of eligibility and rules of membership. 

For more information e-mail the service desk.



In applying, applicants place themselves under no time commitment to implement an operational service, although it is suggested that this should be achieved within 6 months of application.


Technical support is provided by eduroam technical specialists and is available, at no extra charge, to any organisation participating in eduroam or considering joining. If you have any queries contact [email protected].

Case studies

• University of Wales Trinity Saint David (UWTSD) group (pdf)
• Cambridge Regional College (pdf)
• Dundee and Angus College (pdf)
• Esher College (pdf)
• Leeds Trinity University (pdf)

eduroam users can now more easily locate eduroam-enabled sites thanks to an app for the iPhone, iPad and Android devices.

The 'eduroam companion’ app helps users to locate their nearest eduroam point by visualising the central database of eduroam-enabled facilities on a map and provides information that the user will need in order to connect to the service.



Since the app taps into the central eduroam.org database, details of services throughout a number of participating countries are available. There are some countries that do not provide data to the eduroam.org database, so coverage is not total. Equally, not all organisations provide similarly comprehensive data sets of where they provide service. 



In order to address this issue, a feature has been built in which enables users to contribute to the accuracy of service coverage information - the app allows users to tag locations where they find eduroam. Once the minimum threshold of tags have been received for a hotspot, a new location marker is created.



The iOS version can be downloaded free from iTunes. The Android version is now available from a number of sources, including Google.