Please note that requests for a domain can only be accepted from an approved registrar unless the request is from an organisation that is currently connected to the Janet Network. Use the domain registry portal (email email@example.com to gain access).
For new Jisc members who require a new domain name there is a charge of £100. From 1 August 2019, the primary domain name is in the cost sharing group and organisations who are in the group will have the opportunity to save VAT on this purchase.
The cost of the renewal of each domain name is £25 per annum. For members of the cost sharing group, this is disclosed separately for invoicing purposes but charged with the members’ annual subscription charge.
Each subsequent domain is £100 + VAT. The domains are valid for two years and renewed automatically by the domain registry team. The charge for these renewals will be part of your annual subscription.
Non-Jisc members pay £100 + VAT for a new registration and £50 + VAT for renewals every two years, should the domain still be considered eligible.
.gov.uk, .gov.scot, .gov.wales and .llyw.cymru
Approved registrars can register .gov.uk, .gov.scot, .gov.wales and .llyw.cymru domains on behalf of non-Jisc members such as parish councils. We charge registrars for new domain names and then a renewal fee every two years.
The cost from Jisc for a new domain name is £100 + VAT. The renewal fee every two years is £50 + VAT.
(A registrar may have their own additional administration fees which are passed onto the domain registrant)
Service level description
A DNS service covering the primary and secondary nameservers for DNS names under ac.uk (this is the delegated country code Second Level Domain service - ccSLD).
This service also provides a 'whois' service that provides additional information relating to allocations of names registered under.ac.uk.
Additionally, the service provides the administration for the urn:macc:ac:uk namespace (Uniform Resource Name Middleware Architecture Committee for Education). URN allocations are made within this namespace and are capable of being resolved to obtain the document or specification that it identifies.
It also operates gov.uk, gov.scot, gov.wales and llyw.cymru.
Hours of service
The second level domain nameserver service is available 24 hours a day, seven days a week, all year. The associated registration services are available during the business day as defined in SLD definitions.
The target availability is 100% measured monthly over a 12-month period. Changes in the ac.uk domain will be reflected in the whois database within 24 hours of publication in the DNS.
Faults with the service may be reported via the service desk on tel: 0300 300 2212 or via email: firstname.lastname@example.org.
The service comprises multiple servers which replicate the service.
Organisations must ensure they understand and adhere to the security policy.
You are responsible for providing all relevant information requested by Jisc to enable the processing of the application for a new, modification or removal of a delegation.
This service is centrally-funded for the first domain name requested by organisations connected to the Janet Network.
Any subsequent domain name will be charged for.
There will be no ongoing maintenance charge provided you remain connected to the Janet Network.
The URN registration service is centrally-funded.
Request for service
You can request this service via the service desk on tel: 0300 300 2212 or via email: email@example.com
Service delivery time
New DNS name registration requests will be either approved or rejected within five business days from the receipt of all necessary information and payment when applicable.
New DNS delegations (when approved), modifications and removals will be implemented in the DNS within five business days from the receipt of all necessary information and payment when applicable.
New URN registration requests for middleware applications and projects relating to education will be processed within ten business days of receipt of all necessary information.