As an IT manager in research or education, do you need to extend your local network to smaller campuses or additional facilities within your IT estate?
If so, you may be concerned that procuring telecoms circuits will be time-consuming and complex – which is especially challenging if you have a deadline to hit.
The good news is that, as a Janet-connected member, you can use our intersite connection service to do the heavy lifting for you.
Our dedicated and experienced connections team can act as a trusted partner – co-ordinating the process of connecting additional sites, from quoting and procurement to service delivery and first-line support.
This takes away the hassle of dealing with third-party providers, helping to ensure that the connectivity you procure fits your needs – which could help avoid project delays.
How can the service help you?
Our intersite connection service helps you to:
Extend your LAN
An intersite connection can help you extend your LAN, which in turn develops your business – for example, by offering connectivity to new or merged campuses, to research facilities, or to spin-off companies.
Rely on us
Our dedicated and skilled connections team can take over the process of procuring telecoms circuits. We can:
Gather your connectivity requirements – and determine the best-value fit for your needs, working within approved procurement channels
Co-ordinate your order from procurement to delivery
Help to spot potential issues in advance – helping to keep your project on schedule and meet deadlines
Access service levels unavailable to organisations acting alone
Handle invoicing, service cancellation and service renewal – checking prices at the end of your contract to check you are still getting the right connectivity for your needs and budget
Access first-line support
Once your intersite connection is installed, we offer first-line support via the Jisc service desk.
Because we understand the telecoms industry and its processes, our service desk can raise fault tickets, escalate issues and communicate progress on your behalf, in line with the service level you select.
Crucially, we understand the specific demands of working in the research and education sector – for example, the importance of having reliable connectivity during clearing or at the start of term.
Choose from design options
We can work with you on a bespoke basis to help make sure you have the right network design for your needs – from a simple LAN extension to a star network or triangulated network for resilience.
Customers - if you are an organisation with links to research and education, you may be eligible for a Janet IP connection as a customer – for example, if you are a not-for-profit or public-sector organisation, or a research-linked enterprise. Find out more about our work with customers