Serving over 18 million users, the Janet Network provides UK research and education with a highly reliable and secure world-class network, enabling national and international communication and collaboration.
Janet is a high-speed network for the UK research and education community.
A Janet Network connection gives you an extremely reliable and high bandwidth network that will support innovation, research and learning at your organisation and may also provide you with access to other Jisc services at no additional charge.
Did you know?
Our network covers the UK from Cornwall to the Shetlands and Belfast to East Anglia
It’s the busiest National Research and Education Network (NREN) in Europe, carrying over 1.5 PBytes of information annually
At its heart lies over 8,500 km of optical fibre carrying multiple 400 Gbit/s backbone circuits
Over 700 Jisc members are connected via more than 30,000 km of access circuits
We have a total of over 1.5 Tbit/s of connectivity to hundreds of global networks, cloud services, content providers and more
It’s easy to see why the Janet Network is regarded as mission-critical to the UK knowledge economy.
The DDoS mitigation service is automatically provided to all Janet-connected institutions.
Our security analysts carefully monitor the patterns of traffic across the Janet Network. If a Janet-connected institution experiences a DDoS attack, traffic patterns trigger alerts and an active response from security analysts.
Research and education organisations in the UK can connect their network to the Janet Network if they are:
Government funded further and higher education organisations
Research Council led organisations
An organisation whose main activity is in higher or further education or who is involved in collaboration with the research or education community (in the UK or elsewhere).
The majority of organisations that connect to the Janet Network have a primary connection. A primary connection provides access to the Janet Network, the internet and a range of services, all underpinned by the Janet Network SLA.
If you want to connect another campus to the Janet Network or improve resilience by installing a second connection at a separate location, we can provide you with details of the options available and a quote for the charges that apply. These additional connections provide you with the same benefits as a primary connection to Janet.
We can also offer backup connection arrangements, depending on whether the service needs to always carry traffic or not. The level of costs charged and the technical implications will vary according to your requirements.
You can find more information on different types of connections and other related information on our community site.
The terms for the provision of the Janet Network service apply to the provision of a connection to the Janet Network. They define the services provided by us, the responsibilities placed upon an organisation receiving these services, and any charges that may be made for these services.
We operate an open peering policy and all ISPs are invited to peer. We are present at the LINX, IXLeeds and IXManchester.
If and to the extent JSL agrees to permit the exchange of data traffic between our respective networks (“Peering”), and on the basis that this Peering is provided without charge, this Peering is made available without warranties of any kind, whether express or implied.
The Peering is provided “as is” and “as available” and is used by you at your own risk. JSL will not be liable for damages of any kind in respect of your use of our network, including, but not limited to, direct, indirect, special or consequential damages, to the fullest extent permitted by applicable law
In addition, if there is significant benefit through the provision of services or through the level of traffic, we can set up private peerings at suitable external peering points.
Network connectivity from an organisation to the Janet Network, Janet’s private peerings, and to the Jisc community and to the rest of the world.
Administration of services
The connections team administer the procedures for approval and commissioning of connection services, allowing new organisations to join the Janet Network; and to upgrade, shift, merge and cancel connections.
The connections team are available during the business day on 01235 822308 or by emailing email@example.com.
The target availability of the network is 99.7% measured monthly over a 12 month period, excluding service-affecting maintenance.
Service-affecting maintenance is capped at 0.5% and is normally carried out with at least two weeks' notice.
The target time to restore service due to a fault is less than 10 hours for each fault.
Service delivery time
New connections will be installed within 90 business days of receipt of all necessary information, unless delivery of service is prevented by reasons beyond our control.
Upgrades or shifts of existing organisations: connections will be within 80 business days of receipt of all necessary information, (in the case of pre-approved upgrades, within 80 business days of authorisation) unless delivery of service is prevented by reasons beyond our control.
Cancellation of connections will be implemented within 20 business days of approval by us, unless the cancellation is prevented by reasons beyond our control.
Fault management and escalation
Faults with the service may be reported via the service desk by calling 0300 300 2212 emailing firstname.lastname@example.org.
If you are experiencing an issue with the service, and wish to escalate the issue please contact us via the service desk details above.
The core of the network:
Has multiple paths built in
Uses equipment with multiple power supplies
Is in locations with power back-up systems
The external network connections to the global internet use multiple locations and multiple suppliers for resilience.
The organisation's connection to the Janet Network will only be resilient if the organisation has purchased a second connection from Jisc or, in some circumstances, from a commercial internet service provider (ISP).
Additional connections to Janet
Additional connections to the Janet Network, either for resilience purposes, or for multi-site organisations, may be purchased.
You are responsible prior to being connected, or when requesting a change to your connection, for:
Providing all relevant site information as requested
You are responsible on an ongoing basis for the following:
The provision and maintenance of its own internal network and facilities in order to utilise the Janet Network
Ensuring the Janet Network is used according to the acceptable use policy
Providing suitable contact details of a representative from within your organisation
Central UK funding enables the provision of primary connectivity for higher education organisations, further education organisations and the Research Councils.
Higher education organisations pay an annual membership subscription.
From 1st August 2019 this subscription covers, amongst other services, a resilient primary connection with a resilience bandwidth of 1Gbit/s. Resilience, of the primary connection, over this bandwidth are subject to an additional flat fee. Additional connections are available with all cost being met by the requesting organisation.
Charges for further education organisations differ according by country
Further education organisations in North Ireland, Scotland and Wales pay for additional bandwidth above that already paid for by the relevant further education funding body
For further education organisations in England, from 1st August 2019, a new FE subscription becomes available. This subscription charge will cover, amongst other services, the full annual cost of a single primary Janet IP connection and associated managed router service of up to 1 Gbit/s per college or merged college group with a single UKPRN. Additional connections are available with all cost being met by the requesting organisation.
Other organisations not funded through the central charge may also purchase a Janet Network connection provided the organisation meets the eligibility policy.
The IP connection service comprises a connection from the organisation's premises to a regional distribution mechanism and then on to a high capacity, highly reliable backbone with connections to the global internet.
The IP service supports IPv4, IPv6, unicast IP and multicast IP.
Connectivity to the global internet includes global and domestic network peering and connectivity to the European and American research networks.
An overview of the network status can be found using Netsight.
This service is included within the scope of our ISO9001 certificate.