21:38 UTC 07/03/2022 - TT184716 - Wales Region -Our Third-Party has confirmed that traffic has been re-routed back onto the original path. We will continue to monitor before this case is resolved.
21:10 UTC 07/03/2022 - TT184716 - Wales Region -
We have been informed by our Third-party that engineers have identified a suspected fault on a fibre cable between two Meet Me Rooms at the Vantage DC.This patch has been replaced and SFP's have also been changed at both ends of the new fibre.We are now awaiting confirmation that traffic has been re-routed to use this original route.
Updates to follow.
13:30 UTC 07/03/2022 - TT184716 - Wales Region - We have received confirmation that a temporary fix is now in place. Traffic has been moved away from a dark fibre service that is believed to be at fault, so engineers can address the root cause.
11:30 UTC 07/03/2022 - TT184716 - Wales Region - Issues with the core links into the region have been ruled out. Security teams within Jisc and BTGS have been tasked to investigate any potential cyber issues.
10:30 UTC 07/03/2022 - TT184716 - Wales Region - We have received multiple reports of degradation from Members. Our service provider is investigating.
Information for users
If you have problems with network access or you need advice on network related matters, please contact the nominated person in your organisation (eg computing services or your IT officer).
All organisations with a primary connection to the Janet Network will have been provided with a fault reporting letter detailing the appropriate ways to contact Jisc if you are experiencing issues with your Janet connection. If you would like a copy of your fault reporting letter, please contact email@example.com.
Follow us on Twitter
Follow @jiscmi for updates on major incidents affecting the Janet Network.