Network and service issues
Current status
TT184014 (04/06/21 14:00BST) - Jisc Service Desk inbound phone lines are now working since 14:00 BST Friday 4th June 2021.
TT184014 (04/06/21 10:30 BST) - Jisc Service Desk inbound phone lines not working since 10:40 BST Friday 4th June 2021.
Our IT team is working on the case at high priority.
Please email operations@ja.net for any urgent matters.
Information for users
If you have problems with network access or you need advice on network related matters, please contact the nominated person in your organisation (eg computing services or your IT officer).
All organisations with a primary connection to the Janet Network will have been provided with a fault reporting letter detailing the appropriate ways to contact Jisc if you are experiencing issues with your Janet connection. If you would like a copy of your fault reporting letter, please contact help@jisc.ac.uk.
Follow us on Twitter
Follow @jiscmi for updates on major incidents affecting the Janet Network.