Beyond the Technology: Building a coalition of the willing at City St George’s
We’re joined by guests from City St George’s, University of London to chat about their experiences of using Jisc’s framework and maturity model for digital transformation.

In this episode, Sarah Knight chats to Professor Susannah Quinsee, Professor Baba Sheba and Dr Julie Voce from City St George’s, University of London about the latest updates on the university’s digital transformation.
The group reflects on the university’s digital transformation journey, which has been driven by strategic leadership and supported by foundational IT projects, AI integration, and a commitment to enhancing the student experience through digital tools and analytics.
The discussion covers their participation in Jisc’s digital transformation pilot, in which they focused on organisational digital culture and the importance of senior management support to embed ‘people focus’ into ongoing digital change programmes.
The team also discusses the importance of student engagement, digital upskilling for staff and students, and how to take forward inclusive curriculum design.
Show notes
- Visit the City St George’s, University of London website
- Access the City St George’s, University of London digital transformation microsite
- Learn more about our digital transformation toolkit
- Discover the how to approach digital transformation in higher education report and case studies
- Read City St George’s, University of London case study (pdf)
- Watch the City of St George's video case study
- Join our digital transformation in higher education working group
- Subscribe to Headlines - our newsletter with all the latest edtech news, guidance and events tailored to you
Episode guests



Episode host
