People before platforms
Raising digital capability
Education leaders have invested significantly in digital infrastructure, but staff and student capability has not kept pace. As technology advances and AI tools emerge at speed, people need the confidence, skills and support to make the most of these opportunities.
We help colleges and universities build capability at scale through a connected approach that brings together insight, skills development and expert support. This ensures digital transformation delivers value for staff, students and the wider organisation.
Why capability comes first
- Understand people: insight into digital capability gives you a shared language for discussing development needs, helping to identify strengths, highlight gaps and set priorities
- Develop culture: digital capability is a cultural shift, where staff and students need clear expectations, relevant support and the opportunity to build confidence over time
- Choose technology wisely: start by understanding your organisation's needs to identify skills gaps, digital confidence levels and readiness for change
A joined-up approach
Building capability is about giving staff and students the confidence to choose, use and adapt technology in ways that support teaching, learning and everyday practice.
- Understand your people: insight into confidence, need and readiness
- Prioritise what matters: identify priority groups, gaps and goals
- Build skills at scale: targeted training for staff and students aligned to their need
- Embed sustainable change: expert consultancy, AI guidance, culture change support
Why artificial intelligence raises the stakes
Institutions tell us that AI adoption often moves faster than guidance, which creates uncertainty, inconsistency and pressure on teams. Building digital capability helps to:
- Develop a shared understanding of safe and effective AI use
- Give staff and students confidence and skills to use AI responsibly
- Reduce risk by improving awareness of ethical use, data security and academic integrity
- Make informed decisions about how AI can add value
Community-led digital skills guide
Explore how to develop digital capability using a community-led approach that embeds staff recognition and peer support.
How we can support you on your journey
We help institutions take a structured approach to building capability, grounded in evidence and tailored to their context.
Building digital capability
Self assessment, dashboards, clear evidence of strengths and development needs
Training and development
Workshops, role specific training, digital leadership programmes, AI literacy and curriculum aligned student development
AI support and guidance
Maturity models, frameworks and practical resources for safe, confident and ethical AI adoption
Digital transformation consultancy
Strategic guidance, capability planning, curriculum design and cultural change support
How colleges and universities are building capability at scale
University of Manchester
How our discovery tool supported the University of Manchester’s commitment to digital equity for students and staff.
University of Southampton
Our discovery tool has helped to pinpoint how to develop digital skills and build confidence to adapt to new technologies.
Learn about the pioneering work that London South Bank University has been doing around AI in marking and feedback.
Get started
Whether you are beginning your capability journey or strengthening existing work, we can help you plan the next step.