Improving the management of course information touches on so many stakeholders and processes that it is best thought of as an enterprise-wide undertaking. A number of guides in our core good practice series cover topics that are of relevance to learning providers wishing to understand their current issues and develop and implement a roadmap for moving forward. Of particular use in this context are the guides on process improvement, change management and EA.
In terms of specific process improvement techniques Lean and Service Design approaches have been useful to learning providers in relation to the management of course information.
"In HE staff often try to improve processes in isolation. This approach can actually sub-optimise the overall performance of the end to end process (or system) as without sound understanding of the impact of adjusting or improving a sub-process within a top-level process, this can in fact create different, in some cases even greater problems."
University of Strathclyde
These resources offer advice on finding the right approach for your organisation and step-by-step guides to getting started with the various tools and techniques.
One very specific resource that helped many institutions in the course data programme prepare to undertake this work was the self-assessment framework that looks at the state of institutional readiness to implement a standardised approach to course marketing information.