Particular course information related issues for this type of organisation:
- National initiatives such as KIS may not adequately represent the unique offer of HE in FE providers
- The existence of multiple partnerships means maintaining consistency of information across different organisations
- Validation by an external validating university adds complexity to the course management lifecycle
- Organisations often have limited resource to undertake systems development so shareable tools are of value
Interesting examples from our case studies:
Blackpool and The Fylde College used an EA approach to improve its course information workflows and automated some manual processes for creating, updating and publishing information via its Drupal content management system. More staff now have access to central systems (identity management is integrated across the College) improving the sense of ownership of course data and data is collected once and used many times, therefore reducing the administrative burden placed on academic staff.
Bournemouth and Poole College provided a proof of concept means by which FE colleges could undertake parallel integration or external transformation of their course data to meet the XCRI-CAP standard without changing internal processes. They also looked at employer requirements in relation to course information.
City College Norwich drew on data from a student survey and interviews with front line staff to identify issues with its course information. The college has significantly streamlined processes relating to the management of course information has come to have ‘a greater understanding of its own products’ at the same time as cutting down on a great deal of unnecessary administration. The case study discusses various possibilities for using the data to gain competitive advantage.
City of Bristol College has five partner HEIs and operates HE provision that is franchised, federated and directly funded. The college identified and addressed areas of risk in its existing processes to make its public facing information more robust, reliable and relevant and is now prepared for the need to produce KIS and HEAR data. It is extending the application of the XCRI-CAP standard to its to FE provision.
Cornwall College made little use of open source software prior to taking part in the Jisc Course Data programme but, as a direct consequence of its participation, the college now has a range of open source applications some of which have been taken up by other organisations.
New College Durham used an EA approach. The college realised the need to develop an Information Management Strategy and establish a framework for managing changes to information systems and now has an information asset register and an information projects register. The college learned much about change management and stakeholder communications and is applying the XCRI-CAP standard to all of its mainstream FE offer as well as HE, CPD and management and professional programmes.