Inspiration and examples of effective support for students and staff are abundant in the sector but the challenge seems to be in identifying sufficient variety of opportunities to suit the culture of individual organisations.
Creating a framework in which differentiated and contextualised support can sit requires a holistic approach.
Some suggestions for how you might take this work forward include:
- Review your pre-induction information and offer to consider how welcoming and supportive it is in preparing students for study at your institution
- Analyse the support material that you already have including existing induction materials - can any of this be repurposed and adapted for wider use?
- Make the relationship personal and allow students to personalise the digital spaces they use
- Establish differentiated minimum skills and knowledge levels for staff and students and be clear about digital expectations and the role of technology in learning and teaching
- Provide a variety of support options for staff and students – there will naturally be some overlap and where this occurs seek to develop collaborative options that allow both parties to co-design and co-develop
- Develop contextualised solutions and options that allow personalisation in terms of learning goals and ambitions
- Plan holistically and include all those involved in the learning experience. Embed technological interventions and activities in all institutional strategies
- Be creative in the way that you reward and incentivise the achievements of both staff and students