Roles may change when scaling up online learning in the following ways:
- Staff may become online learning champions by engaging other staff and providing training and support
- New managerial and leadership roles can support institution-wide adoption and encourage cross-institutional conversations
- Teaching staff may move from being the 'subject expert' to facilitating online activities and interactions. They may also be responsible for aggregating and curating content
- Research students or alumni may take on facilitation and moderation roles
- External participants may take on support roles or contribute to feedback for assessments
- Your institution may create new roles to provide technical and pastoral support for online students, sometimes out of office hours.
Your institution will need to support staff as they adapt to new roles, and provide appropriate training and guidelines.
Recruitment and selection of new employees should take new skills into consideration and could be a way to incorporate these skills quickly within a team.