Delegate terms and conditions
Details for delegates booking to attend Jisc events.
All bookings are accepted subject to availability and these terms and conditions. These terms and conditions should be read carefully prior to making a booking and any queries relating to them should be raised with us prior to making a booking, as making the booking constitutes acceptance by you of these terms and conditions.
Please direct any enquiries to the Jisc events team (events@jisc.ac.uk), including if you have any queries relating to these terms and conditions.
Online Booking
Bookings will only be accepted if you use the online delegate booking form provided. You are responsible for the accuracy and completeness of all information which you provide to us.
Your booking will not be confirmed until it has been acknowledged by us. We will use reasonable endeavours to send you a confirmation of your booking by email within five working days.
We will make reasonable efforts to meet dietary and access requests where notified in advance.
Price
The prices are as set out in the delegate booking information and the delegate booking form as published (or otherwise provided to you) at the time at which we accept your booking.
The price of the booking is per delegate and is exclusive of VAT which will be charged at the current rate.
Where applicable, further details about the venue and rates for delegates are set out on the relevant Jisc event web pages on the website.
Payment
If applicable, payment for the booking may be made by credit card (MasterCard and VISA only), or by BACs transfer within 30 days of the date of our invoice.
All financial transactions will be between the delegate or the delegate’s organisation where applicable, and Jisc. Purchase orders should be made out to 'Jisc', 4 Portwall Lane, Bristol, BS1 6NB and sent to Jisc on receipt of an invoice.
Where required, purchase order numbers must be included on the delegate booking form.
Free events
Most Jisc events are free of charge, or offer discounted attendance for research, higher education, further education and skills sector delegates. Where no fee for attendance has been charged, we reserve the right to administer a £50 cancellation charge to delegates who do not show on the day of the Jisc event and have not notified us in writing. A cancellation charge is not applicable to webinars.
Where the Jisc event is free of charge, we reserve the right to limit the number of places per organisation per event.
Event cancellation or rescheduling
Where a Jisc event is cancelled or rescheduled by us, we will use our reasonable endeavours to notify you using the contact details you provided to us at the time of booking.
It is your responsibility to inform us of any change to the contact address, telephone number or email address you provide to us at the time of booking. We and the venue reserve the right to reschedule any Jisc event without notice and without any liability whatsoever.
If you are unable to attend a Jisc event but would like to transfer your booking to a colleague, you can do so up to two weeks prior to the Jisc event by emailing the Jisc events team.
Any cancelled bookings, to be effective, must be received by us in writing by email prior to the date of the Jisc event. Refunds shall only be made to you at our discretion and, where granted, will be made using the same payment method as was used to purchase the booking.
You should refer to the delegate booking information for specific conditions relating to cancellation of your Jisc event.
Resale of booking
You may not resell a booking without our prior written consent.
Conditions of attendance
You must comply with instructions and directions given by staff, stewards and agents of the venue and us and any applicable policies and procedures of which you are notified.
We reserve the right to refuse access to, or remove any delegate from any Jisc event who, in our reasonable opinion has, or is likely to affect the enjoyment of the other delegates, in our reasonable opinion is acting under the influence of alcohol or drugs, or who uses threatening, abusive or insulting words or behaviour or who behaves in a manner which may cause a breach of the peace.
Jisc is dedicated to creating and maintaining a positive event experience where everyone is treated with dignity, courtesy and respect, regardless of gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age or religion. We do not tolerate bullying, intimidation, harassment or victimisation of event participants in any form.
Any discriminatory language and imagery are not appropriate at any Jisc event, including in presentation material.
We may record incidents of misconduct and inappropriate behaviour where necessary in order to keep participants safe and foster a welcoming environment at our events. We’ll use it, as described in our events privacy notice. We’ll keep the information for two years, or until it is no longer relevant. For serious incidents of misconduct or inappropriate behaviour, we may also inform the HR departments of the individuals involved.
The following is also strictly prohibited at any Jisc event:
- Collecting information about delegates or other attendees at the Jisc event (such as email addresses or other personal information) without their agreement
- Using the Jisc event for commercial exchange, such as charging to post messages to delegates or other attendees at the Jisc event or the selling of email addresses or other personal information without the agreement of the individuals concerned
If you violate these rules, you may be sanctioned or expelled from the Jisc event without a refund.
Please also refer to your own company's grievance and disciplinary procedures on how they handle complaints against members of staff, as we may report any breach of these conditions to your employer.
Intellectual property
All intellectual property rights in any materials used or provided by Jisc during a Jisc event, belong to Jisc unless otherwise indicated. If you are a delegate then you are permitted to use the materials for the purposes of your professional role and you may share them with individuals employed by the same organisation as you.
However, such materials are not permitted to be shared with individuals who are not employed by your organisation unless those individuals are also delegates attending the relevant Jisc event. You must not sell the materials or pass on the content of materials from a Jisc event in any other way to third parties, for commercial gain or otherwise, without Jisc’s prior written consent.
Visual and audio recording
We may do one or all of the following at a Jisc event:
- Take general photographs at a physical Jisc Event
- take screenshots (subject to your approval for the platform to access your webcam) at a virtual Jisc event
- Record all audio output from the Jisc event
- Video record the proceedings of the Jisc event
- Live stream selected proceedings of the Jisc event
We may arrange for the above to be made available after the Jisc event and used in future Jisc publicity materials only. All video and audio recordings and photographs will remain the property of Jisc. By submitting a delegate booking form you are agreeing to the screenshotting or photographing and/or recording and/or filming of the proceedings of the Jisc event, as described above, being made for future dissemination by Jisc and third parties within whom it works in partnership, for non-commercial purposes, under the terms of a Creative Commons attribution, non commercial licence 2.0 UK: England and Wales for the benefit of the higher education community.
Any personal data contained within recorded material is processed as described in our events privacy notice. If you wish not to be photographed, screenshotted or video recorded, please inform the Jisc events team prior to the commencement of the Jisc event.
Changes to Jisc events
We reserve the right to make alterations to the published programme for (or content of) any Jisc event where reasonably necessary. Any changes to the Jisc event published programme or content will be published on the website or notified to you at the Jisc event.
Health and Safety
You must comply with all relevant legislation relating to health and safety and with any safety announcements and venue regulations of which you are made aware whilst attending any Jisc event.
Accessibility, diversity and equality statement
We are working towards being fully inclusive. We endeavour to arrange Jisc events in fully accessible locations. However, we would appreciate your cooperation in meeting specific requirements and ask that you inform us immediately if you require additional facilities (for example a loop system, British Sign Language (BSL) interpretation) or any other personal requirements.
It may be necessary to share information about your support requirements with a third party such as the venue or other service provider. Where this information includes your personal data, we’ll process this as described in our events privacy notice. If you choose not to consent to a request for us to disclose such information, our ability to provide appropriate support may be prevented or reduced.
Limitation of liability
Personal arrangements including travel, accommodation or hospitality relating to any Jisc event which have been arranged by you are at your own risk.
Neither we nor the venue will be responsible for any loss, theft or damage to your personal belongings, other than caused as a result of our negligence or that of the venue or other breach of statutory duty by us or the venue. Any such liability that arises shall be limited to a sum equal to £2,000.
You will be responsible for paying for any damage which you cause to property at the venue including the cost of additional cleaning where charged by the venue.
Nothing in these terms and conditions will operate to limit or exclude liability of each party for death or personal injury arising out of its negligence, or for its fraud nor any other liability which cannot be excluded or limited under applicable law.
Subject to the paragraph above, in no circumstances will either party be liable to the other party for any loss of business, revenue, profits, anticipated savings or goodwill (whether direct or indirect) or for any indirect, special or consequential loss, arising out of or in connection with these terms and conditions and the Jisc event.
Dispute Resolution
If any dispute arises out of these terms and conditions or your Booking, we will attempt to settle it. To this end, we shall use our reasonable endeavours to consult or negotiate in good faith, and attempt to reach a just and equitable settlement satisfactory to both parties.
Although this does not restrict your rights to pursue court proceedings, if we are unable to settle any dispute by negotiation within 21 days, the parties may attempt to settle it by mediation in accordance with the Centre for Effective Dispute Resolution (“CEDR”) Model Mediation Procedure. Unless otherwise agreed between the parties, the mediator will be nominated by CEDR.
Waiver
Failure by either party to exercise or enforce any right or benefit conferred by these terms and conditions will not be deemed to be a waiver of any such right or benefit nor operate so as to bar the exercise or enforcement thereof or of any other right or benefit on any later occasion.
Assignment
We shall be entitled to assign any of our rights and obligations under these terms and conditions provided that your rights are not adversely affected.
Severability
If it is found by a court that any of these terms and conditions for any reason cannot be enforced, this shall not prevent the other provisions from continuing to apply.
Third parties
No person who is not a party to these terms and conditions shall have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these terms and conditions.
Force majeure
For the purposes of these terms and conditions, "force majeure" means any cause beyond our reasonable control including, but not limited to, war, acts of terrorism, epidemic or pandemic, governmental requirements, acts of local or central government or other competent authorities, acts of God and industrial disputes. We will not be liable to you for failure to perform any obligation under these terms and conditions or in relation to your booking to the extent that the failure is caused by force majeure.
Amendments and variations
Please note that we may amend and update these terms and conditions from time to time. The terms and conditions as published on our website (or as otherwise provided to you) at the time of confirmation of your booking will apply.
Once your booking is confirmed (and in any event if you attend a Jisc event as a delegate) these terms and conditions shall be binding on you.
Governing law and jurisdiction
These terms and conditions shall be governed by and construed in all respects in accordance with the laws of England and Wales and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
Definitions and interpretation
In these terms and conditions, the following words have the following meanings:
Booking: means a delegate booking for a Jisc event.
Delegate: means any person attending a Jisc event including delegates, speakers, exhibitors, sponsors, partners and staff.
Delegate booking form: means our prescribed online booking form for the Jisc event that is to be completed and submitted by those wishing to attend the Jisc event.
Delegate booking information: means the delegate booking information applicable to the Jisc event issued by us from time to time via the website or via email.
Jisc: means Jisc (company number 05747339), a company limited by guarantee whose registered office is at 4 Portwall Lane, Bristol, BS1 6NB.
Jisc event: means the event or events organised by us to which these terms and conditions are stated to apply.
Jisc events team: means the Jisc team responsible for the planning, coordination, and management of the Jisc event.
JSL: means Jisc Services Limited (Company Number 02881024), a company limited by guarantee whose registered office is at 4 Portwall Lane, Bristol, BS1 6NB.
Terms and conditions: means these terms and conditions.
Venue: means any facilities or locations of any nature relating to the Jisc event (including any accommodation provided as part of the booking).
We: means Jisc or JSL. "us" and "our" shall be read accordingly.
Website: means our website.
You: means the delegate (and the delegate’s organisation where applicable) or anybody who in our reasonable opinion is acting with the delegate’s authority or permission, or as the delegate’s representative. “your” shall be read accordingly.
In these terms and conditions, the following words have the following meanings:
Booking: means a delegate booking for a Jisc event.
Delegate: means any person attending a Jisc event including delegates, speakers, exhibitors, sponsors, partners and staff.
Delegate booking form: means our prescribed online booking form for the Jisc event that is to be completed and submitted by those wishing to attend the Jisc event.
Delegate booking information: means the delegate booking information applicable to the Jisc event issued by us from time to time via the website or via email.
Jisc: means Jisc (company number 05747339), a company limited by guarantee whose registered office is at 4 Portwall Lane, Bristol, BS1 6NB.
Jisc event: means the event or events organised by us to which these terms and conditions are stated to apply.
Jisc events team: means the Jisc team responsible for the planning, coordination, and management of the Jisc event.
JSL: means Jisc Services Limited (Company Number 02881024), a company limited by guarantee whose registered office is at 4 Portwall Lane, Bristol, BS1 6NB.
Terms and conditions: means these terms and conditions.
Venue: means any facilities or locations of any nature relating to the Jisc event (including any accommodation provided as part of the booking).
We: means Jisc or JSL. "us" and "our" shall be read accordingly.
Website: means our website.
You: means the delegate (and the delegate’s organisation where applicable) or anybody who in our reasonable opinion is acting with the delegate’s authority or permission, or as the delegate’s representative. “your” shall be read accordingly.