About
Join one of our introductory welcome sessions for a virtual tour of Heidi Plus and to discover everything the platform offers.
Meet members of the Heidi Plus support and training team to have all your questions answered.
Find out how to make a start and get the best out of Heidi Plus as a new or returning bronze, silver or gold user.
This session will demonstrate and discuss the current Heidi Plus platform only.
As we continue to develop the future of Heidi Plus and HESA data access services, our training programme will continue to be delivered as normal throughout the remainder of 2026.
As our plans develop, we will also create new training and guidance to support you through the transition and help you understand future services and ways of working.
For the latest information about the future service, please visit our Future of Heidi Plus customer support pages.
Who should attend
Anyone who has access to Heidi Plus as a bronze, silver or gold user and is using the system for the first time.
If you would like a refresher of what Heidi Plus can do, you are very welcome to join.
What we cover
- Logging in and signing out of Heidi Plus safely
- Finding your way around the landing page
- Navigating the home page
- Exploring the Heidi Plus support centre
- Investigating the dashboard centre
- Working with colleagues
- Data visualisation and user roles
Joining the session
Our live online sessions (courses, clinics and webinars) are delivered using Microsoft Teams. Therefore, to benefit from the full experience, you will require a Microsoft account, either personal or organisational.
If this poses a barrier, please email training@jisc.ac.uk to discuss alternative options.
Our live online sessions (courses, clinics and webinars) are delivered using Microsoft Teams. Therefore, to benefit from the full experience, you will require a Microsoft account, either personal or organisational.
If this poses a barrier, please email training@jisc.ac.uk to discuss alternative options.
Further information
To view a recording of the introduction on demand, visit our Heidi Plus eLearning hub.
If you are a silver or gold Heidi Plus user and want to learn the essentials of data visualisation and analysis, book on to our series of Heidi Plus new user clinics.
For all information regarding the future Heidi Plus platform, visit the designated customer support pages.
Contact
Email customer.success@jisc.ac.uk for more information.