Training

AI and digital skills CPD in-house training

A transformative experience designed to equip your team with practical, future-ready capabilities.

Online or in personTwo sessionsTwo hours to full-day sessions (10am–4pm)
  • By request

This immersive, hands-on programme goes beyond the buzzwords to deliver confidence, clarity and competence in using modern tools and approaches effectively and responsibly across tertiary education, research institutions or public sector organisations.

Delivered on-site or online, this training blends expert-led workshops, role-specific scenarios and peer collaboration, helping staff embed new practices into their everyday work from assessment design to communication and innovation.

We are currently offering CPD day content in two areas: AI literacy and confidence, and digital capability development.

Topics available

AI literacy and confidence

Tailored to your needs

For our AI literacy and confidence CPD content, your organisation will receive a one-hour scoping call with our experts. This session ensures the programme is customised to your institutional context, tools and priorities. We'll explore your current digital landscape, staff needs and use cases so the training is relevant, impactful and immediately applicable.

Topics

  • Understanding how AI is shaping your sector, and how to respond with clarity
  • Using AI tools to streamline admin, design assessments, and create learning resources
  • Learning prompt-writing techniques and comparing tools to find what works best
  • Exploring the ethical, legal and governance issues including data privacy and academic integrity
  • Applying AI in realistic teaching scenarios

Audience

This session is designed for teaching-focused staff across universities and colleges who want to develop practical AI literacy and confidence. It is relevant for educators, digital and learning technologists, librarians, quality teams and anyone involved in designing, delivering or supporting learning and assessment.

Level

Introductory to intermediate. The session assumes little or no prior experience with AI tools but will also stretch those already experimenting with generative AI. It focuses on building understanding, confidence and critical awareness to use AI effectively and responsibly within institutional priorities and governance frameworks.

AI for governors

These sessions help governors and senior leaders engage with AI both strategically and practically. Together, they cover governance, oversight and responsible use, alongside hands-on exploration of how AI can support governance activity.

Topics by session

Session 1 - AI governance
  • understanding how AI is already being used across the education sector
  • exploring key risks and considerations, including data, policy and accountability
  • looking at how institutions are approaching AI at a strategic level
  • clarifying the role of governors in setting direction and providing oversight

See the AI governance training.

Session 2 - AI use for governors
  • exploring practical uses of AI in governance
  • understanding what generative AI can and cannot do
  • learning how to use AI effectively through simple prompting techniques
  • reviewing and challenging AI outputs
  • considering where AI may be less appropriate in a governance context

See the AI use for governors training.

Audience

These sessions are designed for governors, board members and senior leaders who support governance, strategy and board activity. They are aimed at those who need to engage with AI at a strategic level while also building confidence in using it appropriately in practice to support governance tasks, discussion and decision-making within their institution.

Level

Introductory to intermediate. These sessions are suitable for participants with little or no prior experience of AI tools and do not assume deep technical knowledge. They combine strategic understanding of opportunities, risks, responsibilities and governance arrangements with practical exploration of how AI can support common governance activities safely, effectively and responsibly.

Digital capability development

The following sessions have been designed to support staff in developing their digital skills. Each session runs for two hours and we can deliver multiple sessions.

Audience and level

These workshops provide a strong foundation in core areas such as teaching and learning, training and development, work-based learning, and libraries and information management. They're designed to spark curiosity, build confidence and connect participants with practical resources for further exploration and workplace application.

Whether you're a teach practitioner, learning technologist, library and learning resource specialist or a part of a professional services team, these sessions are crafted to support your growth and impact.

Why it matters

Members and customers have told us they need more than general introductions. They want training for their organisation that provides:

  • Practical skills that they can use immediately
  • Critical awareness of risks and opportunities
  • Confidence to guide learners/users and model responsible use

Having a bespoke CPD day delivers all three in a safe, structure space that encourages experimentation, reflection and peer learning that can be applied for instant results.

Who should attend

These workshops are ideal for professionals across tertiary education, research and the public sector who are looking to build confidence, share best practice and make meaningful use of digital tools and AI in their work.

Tertiary education and research

  • Teaching staff involved in designing courses, assessments, and learning resources
  • Learning technologists and support staff delivering digital learning experiences
  • Library and information professionals supporting access to learning and research materials

Public sector

  • Teams responsible for training, development, and work-based learning
  • Staff responsible for managing digital learning platforms, resources, or tools who want to build their understanding of AI and help coordinate its effective use across teams and departments

Delivery format

  • In-person, on-site at your institution or online to suit your requirements
  • Two hours to full-day sessions (10am–4pm) available on Tuesdays, Wednesdays, or Thursdays
  • Includes cabaret-style group sessions and hands-on workshops (in-person) or breakout rooms (online)

Contact us to discuss your requirements and for pricing details.