Our stringent processes comply with EU procurement rules so you can also rest assured that the suppliers chosen will provide you with the best value for money and quality of service.
By purchasing through our service, you can also access free, impartial advice and guidance on all aspects of voice technologies, focusing on voice over IP (VoIP) and IT telephony.
To take advantage of the service, simply identify your telephony requirements then contact the service desk (0300 300 2212 or email [email protected]) to express your interest and ask any questions.
Once you are willing to proceed, you can start the procurement process by completing an invitation to tender. Any bids are assessed to ensure requirements are met before entering a mini-competition to determine the winning tender.
To make things even easier, the telephony team can advise you on how to put your tender together.
Pay for what you need By verifying your specific telephony requirements, we ensure that only valid suppliers bid for your business, keeping your costs to a minimum
Save purchasing time We pre-qualify the suppliers to ensure they meet your requirements, and free up your staff time in the process. Depending on the equipment or service being purchased, your procurement could be completed in less than four weeks
Dynamic purchasing system We ensure that you have access to current prices in a competitive marketplace
No charge for an extra connection If you already have a Janet connection there's no need to pay for traditional telephone circuits
Push your boundaries Telephony purchased through our service has all the functionality available with traditional telephony options, plus the reassurance of fast and reliable data transfer over the Janet Network
Please ensure your organisation understands and adheres to the security policy.
The target availability is 99.5% during the hours of service defined above, measured monthly over a 12 month period, excluding service-affecting maintenance.
Service-affecting maintenance is capped at 0.5% and is normally carried out with at least two weeks' notice.
A service providing organisations with access to:
Microsoft Office 365 amendments to the standard agreement
Google Apps for Education amendments to the standard agreement
Cloud and data centre framework
Telephony purchasing service
Data archiving framework
File Sync and Share purchasing service
Microsoft and Google Products: Jisc reviewed the contractual documents for Google Apps for Education and for Microsoft Office 365 and negotiated exclusive amendments to their respective terms and conditions.
In addition to these negotiated amendments, Jisc has produced a guidance note to accompany the Google Apps for Education Agreement, which highlights points for consideration by organisations when undertaking their assessment of whether to procure Apps for Education. The guidance note will be supplied as part of the reference pack.
Financial X-Ray: The Financial X-ray service helps cost IT services in research and education organisations, enhancing the work carried out by others in the sector. Organisations will be able to use this as a focal point for future work on the costing of IT services to derive ongoing benefits.
Cloud and data centre framework: Jisc procured this framework agreement in response to the needs of the community for data centre facilities and commercial cloud services. Eight suppliers have been selected and equally ranked on the framework. Organisations can select a supplier by running a mini-competition against its specific requirement with the selected suppliers.
Telephony purchasing service: The service enables organisations to purchase telephony services from suppliers that have been approved to join the telephony purchasing service. The service includes IP based SIP trunks over the organisation’s Janet connections and zero rated call costs within the telephony package that they purchase.
Data archiving framework: The service enables organisations to purchase highly secure, easy-to-use and cost-effective long-term storage for their data. This is a single-supplier framework with Arkivum as the chosen supplier.
File Sync and Share purchasing service: The service enables organisations to purchase file sync and share services from suppliers who have been approved to join the File Sync and Share purchasing service. The services will be delivered over a direct connection to Janet, with options for user managed encryption and integrated federated access etc.
The customer is responsible for responding to supplier questions and providing any information requested.
The customer must ensure they accept the terms of the cloud service supplier’s agreement and its application to their organisation, as the contract is between the customer and the supplier and the customer is responsible for compliance with legal obligations.
Service delivery time
An initial response to any enquiry will be given within four business hours.
Request for service
You can request this service via the service desk on tel 0300 300 2212 or via email: [email protected].