Sarah Knight

Head of change - student experience

My blog posts

Digital student blog

I will be...


I am head of change in the student experience team in the digital futures directorate. I currently lead our digital student project which researches students’ expectations and experiences of the digital environment in further and higher education and support developments around our building digital capability project.

I co-ordinate the further education (FE) and skills coalition group and manage the collation of best practice for the evolution of FELTAG report.


I have supported the creation of the change agents’ network - a national network to support staff-student partnership working on technology related curriculum change projects. I established and run our student experience experts group, an active community of practice, which continues to provides valuable consultation and dissemination opportunities for Jisc.

I have managed the production of numerous internationally-acclaimed Jisc publications including:

  • Emerging practice in a digital age
  • Effective assessment in a digital age
  • Effective practice in a digital age
  • Designing spaces for effective learning
  • In their own words

I have worked for Jisc for 14 years and have led large programmes of work on curriculum design, digital literacies and learners’ experiences of technology.


Media coverage

‘Students don’t necessarily want more digital – they just want it used better’
PublicTechnology, April 2018

HE students not equipped for growing digital workplace
University Business, June 2017

How do you create a digital university?
The Guardian, June 2017