Myles Danson

Head of content development


Leading our world class team of analysts and developers, I oversee the creation and maintenance of content for our business intelligence products and services.

Our portfolio spans the national Heidi Plus data and dashboard delivery service, bespoke requests for valuable data extracts and analysis through our tailored datasets service, broader consultancy and supporting our 0-3 year innovation work.

The work is diverse and spans the entire product lifecycle from problem space analysis, solutions prototyping, business case, co-design, QA, release, maintenance, supporting sales and marketing, creating and delivering against strategy.

The team and I are really big on Agile Scrum for capacity, task and resource management and maintain our own professional framework for data scientist product developers.


As business intelligence service product owner (2018-2021) and senior project manager for the business intelligence services at Jisc (2013–2015) ,I helped deliver the Heidi Plus and the Analytics labs services. The latter trained over 300 analysts from 103 UK universities and organisations in developing business intelligence products (data, visualisation and dashboards).

Between 2009–2013, I was a Jisc programme manager looking after a diverse portfolio from enterprise architecture, to learning technology interoperability standards and e-assessment.

Before Jisc, I had a 10 year career at Loughborough University.

Media coverage

Jisc and HESA project up for national tech award
Education Technology, March 2018

New business intelligence service to widen access to data insights
Efficiency Exchange, June 2015