As an account manager I ensure that members experience a strong and personalised relationship with Jisc, enabling them to have ready access to our full range of products, services and support, whether inclusive as part of membership or in addition to any subscription package.
Additionally I champion our members' needs within Jisc, challenging with respect to members’ requirements so that member 'voice' shapes Jisc's operational and strategic priorities.
I am a qualified librarian and Manchester history graduate with many years’ experience managing library services in several educational sectors. Prior to my present role, I was deputy manager of the Jisc Regional Support Centre West Midlands.
Outside work, you’ll find me enjoying the great outdoors, or watching non-league football. I also ring church bells and manage the website of my local bell ringing society.