Austin Wilson

Account manager – enterprise and public sector


Role

As an account manager who sits within the customer team I ensure that our customers experience the same high quality service that is provided to our membership, which includes ready access to our full range of products, services and support.

We place huge importance on developing a positive relationship with our customers so that the customer’s requirements help assist Jisc’s strategic priorities.



Background

Since joining the UK’s national research and education network (NREN) in 2016, I have supported a number of accounts across the country to develop their IT and telecommunication requirements whilst expanding relationships in both the public and private sector.

Before that, I provided business development support for both the finance and technology sectors.