Beyond the Technology: using Jisc learning analytics to support wellbeing
This episode looks at how Jisc learning analytics empowers wellbeing teams at Newcastle University to identify issues early and improve student support.
In this episode, Jim Keane and Newcastle University mental health advisor Liam Snaith explore how Jisc learning analytics is transforming student support. Liam explains how engagement and attendance data such as virtual learning environment (VLE) activity and in‑person participation helps wellbeing staff quickly identify students who may be struggling, guide sensitive conversations and make informed decisions about interventions.
They discuss how having a single, accessible view of student engagement reduces delays, supports decision making and enables more consistent, proactive support across the university.
- Discover more about Jisc learning analytics
- Access the Newcastle University Health and Wellbeing Service website
- View the Newcastle University 24/7 support site
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Episode guests, hosts and producers
Episode guest

Liam Snaith
Mental health advisor at Newcastle University
Episode host

Jim Keane
Principal technical consultant
Podcast links
Get in touch
If you want to come on the show, or have any questions, you can get in touch with us by emailing podcast@jisc.ac.uk