Jisc

Projects

Building a shared baseline for digital maturity across higher education

Understanding digital maturity to support sector‑wide transformation and informed decision‑making.

Ongoing

Started:

Expected outcome: Advice

About the project

The digital maturity assessment is a sector-wide initiative designed to help higher education institutions understand how effectively digital supports strategic priorities, both now and in the future.

Developed by Jisc and aligned with the Universities UK (UUK) Transformation and Efficiency Taskforce report (pdf), the assessment responds directly to the recommendation for the sector to establish a baseline for digital and data maturity.

The assessment draws on our digital transformation framework and digital maturity model, both co-created with the higher education sector. It provides a consistent, evidence-based approach to understanding digital maturity and identifying opportunities for improvement.

Why this matters

Higher education institutions are operating in an increasingly challenging environment. Many are balancing financial pressures, ageing infrastructure and rising expectations around digital teaching, learning and assessment, research and services, while also responding to rapid developments such as generative AI.

Although many institutions are investing in digital transformation, it can be difficult to identify priorities, measure progress and learn from peers without a shared baseline. This project addresses that challenge by providing a practical way to assess digital maturity and benchmark performance against anonymised sector data.

What have we done so far?

Phase one: assessment and participation

The assessment was open during May and June 2026.

83 institutions completed the assessment, bringing together perspectives from senior leaders across education, research and professional services. Each organisation received a downloadable summary of its results, helping to support reflection, discussion and future planning.

Phase two: analysis and insight

Analysis of the anonymised responses has now been completed, providing insight into sector-wide strengths, risks, barriers and opportunities for improvement.

The findings help build a shared understanding of digital maturity across higher education and will inform future Jisc support, guidance and benchmarking activity.

Reports and resources

Sector briefing paper (pdf): a summary of the key findings from the digital maturity assessment, aimed at senior leaders and strategic decision-makers.

Full findings report: a detailed analysis of the sector-wide results, offering insight into strengths, challenges and digital maturity across key areas of higher education practice.

Thematic papers: explore how our digital transformation framework and maturity model can support institutions in addressing major organisational priorities and sector challenges.

Topics include:

Benchmarking data

From autumn 2026, anonymised benchmarking data will be available through the Explore my data platform.

This will allow institutions to:

  • Explore sector-wide findings
  • Compare their position with peer organisations
  • Identify strengths and areas for development
  • Inform strategic planning and investment decisions

Institutions that completed the assessment will be contacted when benchmarking access becomes available.

Support and consultancy

Organisations wishing to understand how these findings apply within their own context can explore digital maturity in greater depth through our digital transformation consultancy. Drawing on the full digital maturity model, these services support strategic reflection, prioritisation and organisational improvement. If you would like to discuss this with us, please contact your relationship manager.

Get involved

If you are interested in joining a cohort of institutions that we will work with over the next year to explore how the findings from your maturity assessment shape and inform your organisation's work, please contact Lou McGill (lou.mcgill@jisc.ac.uk) or Sarah Knight (sarah.knight@jisc.ac.uk).

You can also stay up to date with this work by joining our working group for digital transformation in higher education.

Meet the project team

  • Sarah Knight

    Sarah Knight

    Director, digital leadership and transformation, Jisc
  • Lou McGill headshot

    Lou McGill

    Senior sector specialist, digital transformation
  • Paola Marchionni headshot

    Paola Marchionni

    Head of engagement, digital transformation