Jisc
Event

The final call: Bridging the gap from legacy telephony to cloud voice for 2027

Your organisation may be moving towards cloud calling-but are the critical services, connections and specialist systems behind every call ready for the transition?

OnlineOne hourFree
  • 09 December 2026

    Online
    10:00 – 11:00

In this webinar you will hear from Jisc experts and East Lancashire Learning Group to discover how to reduce risk and protect call continuity. Learn how to also create a secure, flexible route from legacy telephony, hybrid or mixed service to the future of voice.

Agenda

  • Introduction to the practical issues facing education for legacy telephony, and recent developments, including how additional capacity, geographic resilience and security support a safe route to cloud voice
  • Understand how Jisc session border controller service can securely connect your existing telephony to cloud platforms such as Microsoft Teams Phone, Google Voice protecting call continuity throughout the transition. 
  • Hear how East Lancashire Learning Group experience implemented Session border control and the benefits they’ve gained from this solution
  • Audience Q&A 

Presenters

  • Joy Holland, senior service manager, Jisc
  • Michael McFarlan, director of service delivery, Jisc
  • Andrew Dewhurst, vice Principal, East Lancashire Learning Group 

Who should attend

This webinar is for leaders and teams in higher education, further education, research and public-sector organisations who are responsible for keeping voice services secure, resilient and ready for change, including:

  • IT directors, heads of IT and digital transformation leads planning the move to cloud-based voice
  • Network, telecoms and infrastructure managers responsible for legacy telephony, on-premises equipment and multi-site estates
  • Senior leaders accountable for service continuity, resilience, risk and cost control
  • Colleagues in estates, security, safeguarding, student services and research facilities who rely on critical calls
  • Anyone using, or considering, Microsoft Teams Phone who wants to understand the role of Session Border Controllers (SBCs)

Contact

For further information, please contact events@jisc.ac.uk.