Joint building digital capability and digital experience insights community of practice

Join us at our ninth community of practice event to find out more about our building digital capability and digital experience insights services.

  • One day
  • Free

This event will be held on

  • 06 June 2024

    • online
    • 10:00 – 14:30


This is an exciting opportunity for staff and leaders in higher or further education who are responsible for developing the digital environment and the digital capability of students and staff in their organisations to come together to share:

  • Practice, ideas and issues around enhancing student, staff and organisational digital capability.
  • Approaches to gathering students and staff expectations and experiences of technology.
  • Experiences and practices in working with the growing application of AI and associated digital skills requirements

It's also an opportunity to hear more about our building digital capability and digital experience insights services and understand how these might help you to meet your goals.

  • Meet other like-minded professionals and develop new, beneficial connections
  • Through the learning opportunities and sharing of best practice, you will be able to implement improvements in your workplace
  • Learn how to make the best use of Jisc’s products and services that can help transform your organisational digital capabilities
  • Be part of a community that continues to evolve, improve and innovate
  • Impact the wider agenda and be part of future planning of Jisc services

Member story submissions

Please note that the deadline for member story submissions for the upcoming event is Friday 10 May 2024. Any member stories submitted after this date may not be considered for this event but may be able to be considered for future related events. The theme of this event is "Data-driven development: how can we empower digital change?"

Who should attend

Colleagues with a role and an interest or remit for enhancing the digital capability and digital experience of staff and students across their organisations in higher education, further education or skills. Job roles would likely include (but not be limited to):

  • IT director/manager and senior lead
  • Learning and development manager/academic development manager
  • Digital skills leader
  • Head of learning technology/learning/educational technologist
  • Library staff
  • Heads of learning and teaching
  • Senior staff development officers/managers
  • Head of HR/senior HR officer
  • Head of careers/careers advice professionals
  • Head of student experience and engagement
  • Student services professionals
  • Digital innovation manager


For further information, please contact events@jisc.ac.uk.


Welcome and introductions

Empowering today's (and tomorrow's) professionals: LTU's digital skills journey so far

  • Patrick Turner, IT systems trainer, Leeds Trinity University
  • William Heathcote, digital pedagogy advisor, Leeds Trinity University


Building digital capability and digital experience insights updates

Member story from the University of Wolverhampton

  • Emma Barwell, head of user experience and engagement
  • Nici Cooper, deputy director for digital transformation

Lightning talks

Experiences from across the sectors

Networking lunch

Keynote: 'Skills vs mindset'

  • Professor Catherine O'Connor, pro vice-chancellor for education and experience, Leeds Trinity University

Panel session

End of event