Our digital experience insights surveys show how your students and staff are using the technology you offer, what is making a difference to their learning and working experiences and where improvements can be made.
Our surveys yield actionable data to directly inform your digital strategy and investment in the digital estate. They also provide a structured process to engage your students and staff in conversation about the digital services and environment you offer.
Our surveys collect data that is of immediate and practical value – they help you respond promptly to changing situations and understand and improve the digital experience you offer. We offer surveys for students, teaching staff, professional services staff and researchers.
Digital experience insights enables you to:
Capture data to inform future investment decisions
Support digital leaders to plan transformation and enhance the digital experience of students and staff
Secure return on investment, efficiency and productivity savings
Identify gaps in provision and provide targeted support
Run a series of ‘pulse’ surveys to support providers as they respond to changing student and staff needs in light of the COVID-19 pandemic
Establish baseline data and monitor year on year improvements
Benchmark your progress against others’ nationally
Demonstrate enhanced levels of engagement and respond to the student voice
The insights service, extensive support and sector benchmarking datasets are available to subscribers. Key features of the service include:
Tailored question sets for students, teaching staff, professional services staff and researchers
Guidance and support on how to run the surveys, analyse and use your data
Pricing depends on the size of your university ranging from £500 - £5,000 depending on your Jisc band. 2020-21 insights surveys are fully discounted for colleges. Get in touch via the service website and we will get back to you with a quote.
Get started with digital experience insights
The 2020/21 digital experience insights surveys are now open.