Finding out what students and staff think about their digital environment can be challenging. Without a clear process for engaging people in conversation about your digital infrastructure and practices, it is difficult to tell whether your organisation's investment is delivering the learning and teaching experiences you expect.
Our digital experience insights service gives you a unique look at all aspects of the digital environment through the eyes of your students and staff. It provides practical mechanisms for:
Engaging with staff and students
Analysing their responses
Planning and implementing changes to improve their experience of the digital environment
Our service provides you with robust data that can help you make better decisions about the future. Benchmarking data shows whether any issues are local to your organisation or are common to all.
It is built on several years of work with universities, colleges and training providers developing our student digital experience tracker, an online survey of students expectations and experiences of using technology. Pilot organisations are already using the insights they have gained from students to inform their own strategic visions for digital and to ensure they invest wisely in technology and the supporting environment.