Service

Digital experience insights

Use powerful data from our insights surveys to drive your digital strategy.

Contact us to find out more about digital experience insights

For enquiries contact:

About digital experience insights

Our digital experience insights surveys show how your students and staff are using the technology you offer, what is making a difference to their learning and working experiences and where improvements can be made.

The surveys deliver valuable data to inform your digital strategy, investment plans and help you respond to changing environments. They also provide a structured process to engage students and staff in conversations about how you can develop and improve your offering.

We offer surveys for students, teaching staff, professional service staff and researchers.

Benefits

Digital experience insights enables you to:

Capture data to inform future investment decisions
Transform and enhance the digital experience of students and staff
Secure return on investment and productivity savings
Identify gaps in provision and provide targeted support
Establish baseline data and monitor year on year improvements
Benchmark your progress against others’ nationally
Demonstrate enhanced levels of engagement and respond to the student voice

What's included?

Key features of the service include:

Tailored question sets for students, teaching staff, professional services staff and researchers
Guidance and support on how to run the surveys, analyse and use your data
Live data analysis
Sector benchmarking data
Annual reports that highlight national issues
Membership of an active and vibrant community of practice with online and face-to-face activities and support

Pricing

Pricing depends on the size of your university and Jisc band, ranging from £540 - £5,700. Get in touch via the service website and we will get back to you with a precise quote.