Digital experience insights
Use the powerful data from our insights surveys to make smarter investments in digital.
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About digital experience insights
Finding out what students and staff think about their digital environment can be challenging. Without a clear process for engaging people in conversation about your digital infrastructure and practices, it is difficult to tell whether your organisation's investment is delivering the learning and teaching experiences you expect.
Digital experience insights gives you a unique look at all aspects of the digital environment through the eyes of your students and staff. It provides you a unique combination of quantifiable and illlustrative data to help you make informed decisions with evidence to demonstrate return on investment and year-on-year improvement.
How digital experience insights influences transformation
Benefits to your organisation
You’ll gain a detailed understanding of how staff and students experience their digital environment. This enables you to:
- Plan your digital transformation
- Prioritise investment in technologies and professional development that will have the biggest impact
- Improve students’ attainment and employability
- Realise the return on your investment in digital
- Track your progress and benchmark your organisation against others nationally
- Demonstrate enhanced levels of student engagement
- Provide evidence to regulators of quality improvements
What's included?
- A survey for staff supporting the delivery of learning - gathering their expectations and experiences of using technology
- A survey for students, with tailored questions for HE, FE, work-based learners, and online learners
- Guidance and support on how to run each survey, access your data and use it to drive improvements
- Membership of an active community of practice with online and face-to-face activities to support sharing of practice
Our 2018 survey reports
Creating a digitally enabled organisation
Combine digital experience insights and building digital capability to really make your investment count. See how these services work together (pdf).
Request more information about digital experience insights or sign up to our community of practice JiscMail list to receive updates on this service.