Digital experience insights
Use the powerful data from our insights surveys to make smarter investments in digital.
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About digital experience insights
Finding out what students and staff think about their digital environment can be challenging. Without a clear process for engaging people in conversation about your digital infrastructure and practices, it is difficult to tell whether your organisation's investment is delivering the learning and teaching experiences you expect.
Digital experience insights gives you a unique look at all aspects of the digital environment through the eyes of your students and staff. It provides you a unique combination of quantifiable and illustrative data to help you make informed decisions with evidence to demonstrate return on investment and year-on-year improvement.
How digital experience insights influences transformation
Benefits to your organisation
Digital experience insights allows you to:
- Gather baseline data to evidence year-on-year improvements and inform priorities
- Secure return on investment, efficiency and productivity savings
- Capture data to inform future investment decisions
- Benchmark your progress against others’ nationally
So that you can:
- Understand and improve the digital experience you offer
- Identify gaps in provision and put in place targeted support
- Support digital leaders to plan transformation
- Demonstrate enhanced levels of engagement and response to the student voice
What's included?
- A survey for staff supporting the delivery of learning - gathering their expectations and experiences of using technology
- A survey for students, with tailored questions for HE, FE, work-based learners, and online learners
- Guidance and support on how to run each survey, access your data and use it to drive improvements
- Membership of an active community of practice with online and face-to-face activities to support sharing of practice
Our survey reports
2019
- Findings from the teaching staff in UK further and higher education report (pdf)
- Access the findings from students in UK further and higher education report
2018
Creating a digitally enabled organisation
Combine digital experience insights and building digital capability to really make your investment count. See how these services work together (pdf).
Request more information about digital experience insights or sign up to our community of practice JiscMail list to receive updates on this service.