Giving staff the skills and confidence to deal with distressed students

Over the past few years, awareness of mental health issues has grown and the wellbeing of students and staff is never far from the media. There seems to be general agreement that better support is required, which means equipping more people at colleges and universities with skills to deal with those in distress.  >>

Students in a university building
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Steve James

Students are helping to shape the digital experience for future learners

Launching tomorrow, Tuesday 3 September, Jisc’s 2019 digital experience insights student survey report will show how learners at UK colleges and universities experience technology. Shakira Martin reflects on the value of the survey. >>

Students working at Wolverhampton College
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Students working at Wolverhampton College
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Shakira Martin

Drive your data dashboard with analytics labs

Higher education (HE) professionals will discover the power of data dashboards in a new continuing professional development (CPD) service launching this month. Catherine O’Donnell, who has already sampled analytics labs as a beta service, describes how the programme benefited her. >>

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Catherine O'Donnell

Preparing frontline staff to deal with students in distress

Would you know what to do if a student launched into an angry tirade in the library, or dissolved into tears during a tutorial? How should you deal with the immediate situation? What is the safeguarding policy? How and when should you contact student wellbeing services?  >>

Comforting a student
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Steve James