Annual review 2019/20
"At Jisc, we believe education and research improves lives, and technology improves education and research.
"Achieving this wouldn’t be possible without the great engagement from universities and colleges.
"Celebrating the power of community, and told through a range of inspiring stories, this year’s annual review demonstrates what’s possible when we work together.
"Through our learning and teaching reimagined and shaping the digital future of FE and skills initiatives, we’ve seen the commitment from universities and colleges in exploring the future of digital teaching and learning.
"You’ve played a vital role in bringing the community together and supporting the next steps to a technology-enabled future.
Professor David Maguire, Jisc chair
"I’m incredibly grateful to all our members, colleagues, trustees, funders and owners for the ongoing support, dedication and hard work that’s enabled us to successfully navigate the challenges we’ve all faced this year.
"COVID-19 has changed the way we conduct research and deliver learning and teaching. As we work towards achieving digital transformation, hearing your ideas and visions for the future of education and research, and seeing all this happen in a cohesive and collaborative way, has been truly inspiring. "
Paul Feldman, Jisc CEO
The power of community
As part of the education and research communities, you’ve been engaging with your peers, sharing best practice and playing a key role in supporting the next steps to a technology-enabled future.
During the current crisis education communities are proving themselves to be inspiring, supportive and motivating more than ever.
We explore the power of the community through the voices of those who are finding them vital in these challenging times.
“There's some outstanding practice going on out there and communities help us get inspiration and support to improve our own practice”
Esam Baboukhan, e-learning manager at the City of Westminster College
Adapting in uncertain times
In an evolving situation, you moved quickly away from traditional methods of learning, teaching and research. All while focusing on wellbeing and developing the digital skills of your staff and students.
“Being part of a university that’s already digitally enabled in many ways has been an important part of how we responded to the COVID-19 situation”
Keith Smyth, University of the Highlands and Islands
“We’ve got incredible staff, who are really open-minded, and that comes from the senior management team who role model how to use these tools”
Scott Hayden, Basingstoke College of Technology
"We’ve ran virtual book clubs, competitions etc and put a lot of energy into the wraparound services we provide for students. Every single service we offer is live online and working as they would be in the physical space”
Ciara Duffy, South West College
The early reaction to the sudden closure of libraries was shock and panic. Now librarians are not only learning to manage online but finding some benefits...
“Our whole team has been working together to move a library service online at virtually no notice whatsoever”
Edith Speller, Trinity Laban
“Working with Jisc, we were early adopters of the Jisc digital capability discovery tool and the digital experience insights survey, which has been key to hearing the student voice and enhancing our digital practice and services in recent years.”
John Hill, University of Derby
“Using digital technology to amplify ‘the human factor’ in teaching might seem counter-intuitive but using tech in the right way can break down barriers and help educators facilitate learning.”
Jon Hofgartner, Weston College
As technology changes, we’re thinking differently about problems and solutions. By working together, we’re exploring what the application of new technologies means for research.
Right now, universities are being faced with seismic changes due to the pandemic, but another game-changer is on the horizon; the rapid rise of ‘industry 4.0’ technologies.
We’ve supported independent thinktank Demos on the Research 4.0: Research in the Age of Automation report, which makes several recommendations on how artificial intelligence could be better deployed to support innovation in research.
Staying connected and protected
Through access to a reliable network and package of connectivity and security services, we’ve been keeping your staff, students and systems connected and protected, whilst playing a part in the pandemic response.
“Jisc is great to reach out to when we need to analyse information and threats.”
Mick Jenkins, Brunel University
Universities and colleges are playing a key role in supporting community efforts to fight COVID-19. Neath Port Talbot college facilitated network connectivity for a field hospital, providing a wireless access point and connection to our secure Janet Network, through which hospital staff could connect to NHS infrastructure.
“We need robust connectivity, and we get that with Jisc.”
Graham Eland, Luminate Education Group
Education for all
From working with publishers and suppliers on your behalf to make digital content freely available, to providing expert careers guidance, we’re inspiring the student journey and making education more accessible.
“The Free Student eTextbook Programme will have a significant impact in making this transition as quick and comprehensive as possible at no extra cost.”
Olivia Walsby, University of Manchester
Technological innovation has improved the quality of life for many people with disabilities, delivering more independence and greater equality of opportunity.
“For young people like me, technology is the future.”
Murray Field, National Star College
“I believe that people considering postgraduate study are looking at careers information at the same time, so Prospects is particularly useful as it covers both areas in detail and enables us to reach a wide audience.”
Nadia Chan, London School of Hygiene & Tropical Medicine
"As financial sustainability remains a key focus for us all, we’re committed to working with you to understand and support your needs. Through our Janet access programme, we’re investing in the network and increasing capacity to provide a cost-effective and responsive service. Throughout the pandemic we’ve been working with suppliers to negotiate an increasing number of agreements giving you wider access to online content.
"We are working to keep subscriptions low and maintain increases that are inflation-based or less, and our overall 2020-21 subscription charges have been held at 2019-20 levels. Providing you with best quality services so you can deliver world-class learning, teaching and research remains a priority."
Nicola Arnold, Jisc chief financial officer