Annual review 2021/22

A celebration of our key achievements from the year 

Heidi Fraser-Krauss

“I’m extremely grateful to all our members, customers, colleagues, trustees and funders for their ongoing support, dedication and hard work over the past year as we work towards improving lives through the digital transformation of education and research.”

Heidi Fraser-Krauss, Jisc chief executive officer

Download the 2021/22 annual review (pdf)

The annual review celebrates some of our key achievements as we work towards a fairer, more sustainable, secure, and digital future.

Below is a snapshot of stories that are inspiring the education and research communities. 

A sustainable future

How we shape a sustainable future could be the most important and urgent question education has ever had to address. Tackling the climate emergency is a priority for Jisc and we are committed to achieving net zero, including offsetting emissions, by 2040 at the latest. One way we are tackling this is by exploring digital carbon footprints.

“(We must) act now – collectively, collaboratively, with urgency and at pace to ensure that future generations can live on this planet.”
Steve Frampton, climate commissioner for UK higher and further education

A fairer future

At Jisc we work with members, the research community and publishers towards a more open, diverse and sustainable scholarly ecosystem.

Earlier this year, we negotiated the world’s largest open access (OA) agreement with Elsevier. It’s a three-year agreement to provide unlimited open access publishing and access to paywalled journal articles.

Find out more about how we’re supporting the transition to open access.

A digital future

The pandemic accelerated digital transformation in education with a rise in staff and student capabilities and a growing awareness of the need for truly digital leaders.

We’ve been supporting universities and colleges to assess, adapt and optimise their digital learning offers around the UK. This year, we co-designed and piloted an interactive and online digital elevation tool to help further education providers benchmark and improve their digital status.

A secure future

Against a background of a huge increase in ransomware attacks against the tertiary education sector, we know that record numbers of college and university leaders are taking cyber security seriously.

Our fifth annual cyber security posture survey showed that 92% of further education (FE) and 86% of higher education (HE) respondents feel that cyber security is a strategic priority for senior managers.

Discover more about the cyber security services we offer.

The year in numbers

  • 18m people and 1000 connected organisations are powered by the Janet Network
  • 1.3m student verifications using VerifID, with an 80% satisfaction rate
  • We received high customer satisfaction scores: 94% in FE and 86% in HE
  • 90% of HE members and 85% of FE members use our certificate service, saving the sector over £2m each year
  • We welcomed 6723 participants to 141 events

Alyson Nicholson

“The Wales cyber security project is what I’m most proud of in 2021/22 because we worked with every single college in Wales to address their most pressing needs on an institutional and national basis.”

Alyson Nicholson, Director of Wales

Jason Miles-Campbell

“The take-up of the Jisc digital elevation tool in Scotland not only gives colleges a clear picture of their digital elevation journey, but also forms a national community of use, making the most of sectoral collaboration.”

Jason Miles-Campbell, Director of Scotland & Northern Ireland

Find out what we achieved this year and what we plan to do next.

Read our annual review (pdf)