My blog posts
2020 has been a rollercoaster for education, and as we move into 2021, there is still a lack of certainty around what restrictions might look like - and what... >>
It may seem unusual to suggest that collaboration is important for competition, but when it comes to HE providers, working together can really improve teaching... >>
As universities start to consider reopening campuses in September, and how online learning will fit into the new landscape, thinking about pedagogy and digital... >>
As Jisc’s head of higher education and student experience, I coordinate Jisc’s overall strategy for HE learning, teaching and student experience and have lead responsibility for promoting the total programme and value and impact of all HE learning, teaching and student experience products and services delivered by Jisc.
I lead the ongoing review of Jisc’s HE learning and teaching strategy, positioning this work within the organisation’s overall strategy I ensure that Jisc’s portfolio of activity in this area remains in line with Jisc’s HE learning and teaching priorities and work closely with colleagues to develop Jisc’s understanding of the value and impact of all of our HE learning, teaching and student experience activities.
As head of higher education and student experience, I am also responsible for framing how current and future challenges in this area can be resolved by technological innovation and translating the key insights into actionable innovation pipelines that deliver real impact. I manage the monitoring of national and regional HE learning, teaching and student experience customer and funder priorities, and work with Jisc account managers to examine the value ascribed by customers to Jisc products and services in this area, the join up of intelligence from funders and customers and the internal sharing of this, as appropriate.
I also manage the process of directorates identifying and mapping operational activities to our HE learning, teaching and student experience priorities, and the tracking and measuring of impact, highlighting gaps, challenging work if it is not aligned to priorities and identify emerging opportunities as these materialise.
I have worked in the education sector since 1993 (with some time in the museum sector) and have extensive experience in the use of technology to enhance and enrich learning. I have been a teacher, a project director, a TEL manager, libraries manager, an IT director and a senior manager.
I have managed a range of projects over the years in various roles, including digital leadership, digital capabilities, the intelligent campus, mobile learning, e-books, IT infrastructure, learner analytics, copyright, institutional resources, e-learning, VLEs and student records.
I have worked with universities across the UK in developing publications, guides, product development and research.
I have written articles for various journals and websites. I have presented keynotes at and attended many scholarly conferences including the ALT Conference, ASCILITE, CILIP Conference and UKSG. I have contributed to a range of research and Jisc projects.
- How data can help universities prepare for uncertainty - University Business, November 2020
- Collaboration is key for universities to survive Covid-19 - University Business, July 2020
- Why online learning doesn’t have to be a poor experience - University Business, June 2020
- Online tools: ‘Students want more of everything’ - Education Technology, June 2020
- Re-imagining contact hours – how best to measure the value of education? - PIE News, June 2020
- How to make online learning a dynamic experience rather than like a ‘Netflix binge’ - Media FHE
- New Vision In A Time Of 'Great Promise' - CITE – CLA, February 2020
- Insight: Machine learning - Education Technology, October 2019
- State of the smart: the development of the smart campus in HE - Education Technology, November 2018
- What makes an intelligent campus? - Education Technology, July 2018
- New Feltag group aims to help practitioners - FE Week, September 2015