Student experience experts group 49th meeting

An opportunity to inform the direction of Jisc’s work

  • One day
  • Online
  • Free

This event will be held on


An opportunity for sharing what we have learnt from the pandemic and how this can inform the way we continue to innovate practice to support the student experience.

Our student experience experts group plays a key role in informing community consultations and influencing the direction of future Jisc work in learning, teaching and assessment. Find out more about the student experience experts group and how to join.

  • Hear how the University of Portsmouth is redesigning their curriculum for blended and connected learning at scale
  • Participate in a discussion on digital transformation and what this means in the context of your university or college
  • Hear about the latest research from QAA on their findings from online and hybrid learning research
  • Share examples of effective institutional practice and research in digital learning, teaching and assessment


Welcome and introduction to the meeting

Introduction by Sarah Knight, head of learning and teaching transformation, higher education, Jisc

Redesigning for blended and connected learning at scale

Ale will reflect on how institutional pedagogic transformation normalised before March 2020 influenced the way institutions and their students operated during the pandemic.

Drawing from his work at the University of Northampton between 2012 and 2020, and at the University of Portsmouth since then, he will explore how institutions have approached a number of pedagogic challenges.

He will discuss Portsmouth's Digital Success Plan for Learning and Teaching, as the university embarked on the redesign of its portfolio for post-pandemic blended and connected learning and teaching. Participants will have an opportunity to engage with some components of the enABLe learning design toolkit.

  • Professor Ale Armellini, professor and dean of digital and distributed learning, University of Portsmouth


What does digital transformation look like in your university or college?

Panel members from higher and further education will share their perspectives on what digital transformation means for their organisations and what are the foundations which need to be in place in order to realise this.

Panel members include:

  • (Chair) Liam Earney, managing director HE and research, and executive director of digital resources, Jisc
  • Jonathan Hofgartner, assistant principal for digital technologies, Weston College
  • Professor Mark Stubbs, assistant director of ISDS for learning and research technologies, Manchester Metropolitan University
  • Dr Awel Vaughan-Evans, associate pro-vice-chancellor (College of Human Sciences), Bangor University
  • Debra Gray, principal and CEO, Hull College
  • Daniel Perry, chief information officer and university librarian, Keele University

Lunch break

Developing the student experience online

With a focus on student engagement and student experience, Sebastian will give insight into UAL's pivot during the pandemic, including key challenges and opportunities. His talk will discuss some of the university's ambitions for online teaching and learning, and outline opportunities to develop the student experience online. The presentation will include insight into UAL's action research project running from April to June 2022.

  • Sebastian May, student experience lead, University of the arts London

From pivot to permanent: examining lessons learnt from the shift to online and hybrid teaching and learning

  • Dr Ailsa Crum, QAA’s director of membership, quality enhancement and standards

Members showcase sharing practice in digital learning, teaching and assessment

We will hear from staff across further and higher education sharing their practice in a PechaKucha format.

'Focused group': Improving student experience research through a community of practice ELESIG

Research can sometimes be a long and lonely journey. It might not even be in your job role. You may also find it hard to connect with other researchers in this area. But you are interested to dig deeper. Designing the research, exploring the theories, gathering the data, and writing up are exciting skills to develop, but also hurdles to jump. The Evaluations of Learners' Experiences of e–Learning Special Interest Group (ELESIG) are a group of researchers at all levels of experience and different job roles. We arrange different events and activities focused on helping to develop our research skills and to work collectively to improve research in this area. This short session will explore some of our past activities and ask for your involvement in helping to define our future focus.

  • Dr Jim Turner, senior learning technologist LJMU
  • Jess Humphreys, senior academic developer, University of Warwick
  • Emma Duke-Williams, educational technologist and learning designer
    library and learning and culture and information, University of Dundee

National centre for AI in tertiary education – find out what we have been doing, the insights we have so far and how to get involved?

  • Sue Attewell, head of edtech, Jisc

My ‘lessons learned’ from current online learning, teaching and supporting students and staff

University of tomorrow must meet the challenges of teaching individually, in real time, overcoming boundaries and distances, and even risks of global pandemics. I have been using a blend of online tools to create and manage online and hybrid learning communities. Simulations, videos, online feedback and online co-creation spaces open opportunities for effective current teaching and learning. A combination of online tools with problem-based learning has been shown to enhance active learning. In my pechakucha presentation, I reflect on the benefits and limitations of my teaching tools and invite discussion about the best practice of creating and supporting online learning environments.

  • Dr Ruta Furmonaviciene, SHEA, teacher fellow, De Montfort University


Who should attend

  • Staff with a role of supporting the student experience within their college or university
  • Open to staff and leaders with a role in technology-enhanced learning (TEL) or digital learning, teaching, and assessment


If you are not currently part of the group and would like to get involved, please contact Sarah Knight (sarah.knight@jisc.ac.uk) with a brief rationale of your interest in the group.