I lead on the development and communication of Jisc's value, savings and efficiencies (VSE) to our members and funders.
The VSE demonstrates the kinds of savings our members achieve through their Jisc subscription, be that actual cost savings compared to other providers or staff time saved through the use of our services.
My role is also research-based and I provide the intelligence and analysis that feeds into Jisc's strategy and business planning - informing the direction that Jisc takes in our three-year and one-year business plans.
I am Jisc's lead contact for Heidi Plus and I work closely with the Higher Education Statistics Agency (HESA) to ensure that Jisc staff have access to the most up to date higher education information available.
Providing a positive, friendly and reliable service to internal staff and external members and customers is at the heart of what I do so please get in touch if you have any questions about the work that I do.