My blog posts
Today sees the opening of our registration for two events - both highlights of our year - Digifest 2016 and Networkshop44 . Both are being designed to engage... >>
It’s all about seeing things from their perspective, talking customers’ language and striving to meet their needs and concerns, and it’s absolutely crucial to... >>
They’re out in their local communities, visiting and advising learning providers and responding to their individual needs, and the results of that dialogue... >>
My role is to ensure we deliver a cohesive customer experience strategy and organisational approach – reflecting a deep and sustained understanding of our customers’ needs. This focus informs and drives all of our operational and strategic priorities – steadily moving Jisc from a ‘product’ organisation to a ‘solution’ organisation.
Key speakers confirmed for Jisc festival
University Business, February 2014