Richard West

Digital content and UX manager

My blog posts

Launching the pattern library

Today we launched version one of the pattern library on – a collection of 30 key user interface elements. These should allow developers... >>

Tweaking the IA

Help us improve the information architecture of take our tree test While running quite a few big projects* we’re also busy keeping the... >>

Content strategy in Higher Education

Last week was IWMW and David Cornforth and I presented a workshop session on content strategy ( resources and slides here ). We asked attendees to... >>

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I work in the group web team, and have editorial, design and user experience responsibility for the Jisc website and digital channels.


I started out as a freelance web designer then, rather by accident, found myself working for Lancaster University for three years. I'd joined the entrepreneurship team at Lancaster University Management School, and had a happy (if damp) time providing web and brand consultancy and training to SMEs.

After six years up north (I also studied up there) I craved sunshine so headed to Bristol, joining the web team at UWE. Over my four years there I worked on the corporate site, developed their e-communications, and led on the development and management of their social media channels.

I'm a sucker for a new network or tool - and so have far more logins than I know what to do with. I also have more than a passing interest in web standards, typography, user experience, design and baking.