Joy Palmer

Director of product and portfolio


Role

I lead on Jisc’s product and portfolio lifecycle management.

It's my job to ensure that our product lifecycle management and decisions are strategic, joined up and consistent. I work with people across Jisc to make sure we are confident in what new products or product clusters should be developed; what existing products or clusters we should prioritise for further development; and what products we should significantly change or stop all together.



Background

I've worked across a wide range of roles and have experience in:

  • Developing high performing teams who can deliver complex programmes, projects and services
  • Business development, portfolio management, and product development
  • Strategic marketing, including market research, audience analysis, and communications
  • Leadership coaching (ILM 7) with experience working with individuals and teams
  • Teaching and course design at a university level (English, writing, film/media studies)

Expertise