As an account manager I ensure that members experience a strong and personalised relationship with Jisc, enabling them to have ready access to our full range of products, services and support, whether inclusive as part of membership or in addition to any subscription package.
Additionally I champion our members' needs within Jisc, challenging with respect to members’ requirements so that member 'voice' shapes Jisc's operational and strategic priorities.
I have extensive experience within the further and higher education sector as a former lecturer at an outstanding rated FE college.
Previous to my current role, I was an academic consultant at McGraw Hill Education working with HEIs across southern England and Wales to ensure they are able to access academic content across various subject areas.
Most recently I have worked with many global HEIs to ensure they are able to access digital content linked to the academic publisher Policy Press, based at the University of Bristol.
Outside work, you’ll often find me enjoying time with my young family or hitting the fairway on the golf course.