Staff directory

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Jon Agland

Jon Agland

Principal UK federation technical support specialist

I am a member of the technical team which run and maintain the infrastructure that underpin the UK federation (UK Access Management Federation). The UK ...

07443 984222

Jane Anders

Jane Anders

SHERPA services development officer

I am the content administrator for the SHERPA suite of open access services: RoMEO, JULIET, FACT and OpenDOAR. These services provide access to information on ...

Susan Anderton

Susan Anderton

Service manager (Historical Texts and Journal Archives)

As the service manager for Historical Texts and Journal Archives, I’m responsible for service operations, planning and reporting.I manage the operational team and ...

0161 413 7534

Sue Attewell

Sue Attewell

Head of change - further education (FE) and skills

I lead the further education (FE) and skills team within digital futures, with responsibility for setting our vision and for developing new products and services ...

0203 697 5865

Mark Ayton

Mark Ayton

Subject specialist (strategy and business process)

My primary aim is to engage with learning providers at the strategic level to enhance understanding and wholesale adoption of technology to support business efficiencies. ...

0203 819 8223

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Paul Baker

Paul Baker

HR systems administrator

I am responsible for the ongoing development and embedding of two of the key people services systems/tools; our new HR information system (HRIS) and ...

Lisa Barnes

Lisa Barnes

Senior account manager

As an account manager I ensure that members experience a strong and personalised relationship with Jisc, enabling them to have ready access to our full ...

07468 727039

David Batho

David Batho

Senior security specialist

I have responsibilities to professional security services, in which I'm required to pen test educational services and lead on new security projects, including ...

07770 169364

Lee Baylis

Lee Baylis

Senior analytics innovator

I am currently working on the learning analytics project, helping universities to leverage their student data to make more informed decisions.

07458126640

Cara Behan

Cara Behan

Co-design support officer

As a member of the Programme Office I provide programme management support across the Jisc Innovation Group. I am also responsible for supporting the ...

0203 697 5842

Will Blenkhorn

Will Blenkhorn

Data science developer

I apply statistics and machine learning to currently student data in order to make predictions about a student's journey through academia.

Graham Brown

Graham Brown

Marketing business partner

Leading the marketing team, I co-ordinate all of Mimas’ marketing activities and develop and implement the marketing strategy.I am responsible for market research and ...

0161 413 7517

Rachel Bruce

Rachel Bruce

Director open science and research lifecycle

I lead our research activities in the area of open science and the creation and management of research across the whole research lifecycle.I ...

0203 006 6061

Steve Byford

Steve Byford

Scholarly communications services manager

I manage initiatives to support the development of open research repositories across the UK’s universities. This includes Publications Router, an initiative that helps ...

0203 697 5892

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David Chaplin

David Chaplin

Senior development officer

I perform development and analysis tasks in several areas of library support, within the digital resources directorate, including JUSP (Jisc Usage Statistics Portal), IRUS-UK (Institutional ...

0161 413 7547

John Chapman

John Chapman

Head of security operations centre

I am responsible for the establishment, development and overall leadership of Jisc’s security operations centre including its strategic direction. I lead a ...

01235 822 346

Lisa Charnock

Lisa Charnock

Research analyst, product

Working across Jisc’s portfolio, I deliver qualitative and quantitative research to help us better understand member needs, and to inform product development and decision ...

0161 413 7518

Tim Chown

Tim Chown

Network development manager

I am responsible for developing and promoting new network-oriented services. Currently my focus lies in speaking to Janet user communities and helping them to make ...

01235 822106

Mark Clark

Mark Clark

Subject specialist: infrastructure (lead)

Drawing from sector specific experiences, I assist institutions access and exploit the most appropriate IT solutions, while leveraging as much efficiency as possible. Ensuring that ...

0203 819 8224

James Clay

James Clay

Head of higher education and student experience

As Jisc’s head of higher education and student experience, I coordinate Jisc’s overall strategy for HE learning, teaching and student experience and have ...

01235 425 616

Peter Cliff

Peter Cliff

Senior innovation developer

I am leading on the architecture and development of Jisc's intelligent campus research project. This exciting IoT project aims to pull together as much ...

Alice Colban

Alice Colban

Deputy chief executive and chief operating officer

I lead a team developing our strategy in key areas such as research, learning and teaching, further education and international, and our strategic planning ...

0203 697 5802

Keith Cole

Keith Cole

Executive director digital resources

I oversee our digital content and discovery related people, organisations, strategy, services and operations. In 2007, I became director of Mimas, now part ...

0161 413 7563

Andrew Cormack

Andrew Cormack

Chief regulatory adviser, Jisc technologies

My current role is to keep Jisc technologies and Janet Network connected organisations informed about the legal, policy and security issues around networks and networked ...

01235 822 302

Matt Cownie

Matt Cownie

Senior developer (Edtech)

I lead a team responsible for the development and support of learning analytics solutions using web and mobile learning tools. 

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Dalma Dacyszyn

Dalma Dacyszyn

Executive assistant

I am an executive assistant and look after: Joanne Stewart, group director for people; Liam Earney, director of licensing; and Steve Masters, group chief technology ...

Myles Danson

Myles Danson

Product owner – business intelligence

I oversee our business intelligence service, analytics labs. Over 300 analysts from 103 UK universities and association organisations and departments have benefitted from the analytics labs ...

0203 697 5863

Sue Dark

Sue Dark

Assistant facilities manager

I'm responsible for all Bristol office issues, finance management, and any issues relating to external suppliers and recruitment. 

0203 697 5843

Tom Davey

Tom Davey

User experience specialist

I am a user experience specialist working within the digital resources directorate, specifically working on our open access services. Working in collaboration with service development ...

0161 413 7587

Jessie Davies

Jessie Davies

Administration assistant

As an administration assistant I support the membership and sales directorate with general administrative tasks. These include; diary management, scheduling member and partner meetings, ...

0203 697 5891

Jessica Davies

Jessica Davies

Marketing activities and events manager

I am responsible for planning, creating and project managing both internal and external events in line with the corporate Jisc communications strategy. My usual working ...

07469662559

Noel Davis

Noel Davis

Subject specialist (enterprise security and information governance)

My role is to provide support for network and technical infrastructure queries for all of the Jisc supported sector. Starting with a Vic 20 (5K of ...

0203 819 8229

Marc Dobson

Marc Dobson

Subject specialist: infrastructure (applications)

My area of specialism is technology to support enterprise. This covers the enterprise systems within educational organisations, working to improve efficiency and the experience for ...

0203 819 8290

Julie Dollin

Julie Dollin

Technical support and development officer

I am responsible for the administration and coordination of a range of learning and development activities within Jisc, and support the provision of management information ...

0203 8155 587

Andy Doyle

Andy Doyle

Senior account manager

As an account manager I ensure that members experience a strong and personalised relationship with Jisc, enabling them to have ready access to our full ...

0203 006 6074

Monica Duke

Monica Duke

ORCID support co-ordinator

I support the implementation of ORCID-org IDs in the UK higher education sector through technical support and community engagement activities.I co-ordinate activities to investigate ...

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Kate Edser

Kate Edser

Media and communications manager

It's my responsibility to search out newsworthy aspects of Jisc's work, write content and to target that information at specific media. A ...

020 3815 5570

Gemma Elliott

Gemma Elliott

Membership communications manager

I am responsible for establishing, maintaining and continually improving information flow processes between the business and the membership and sales team through joined up, proactive ...

07918 564957

Christian Evans

Christian Evans

Sales account director

As business development director, I am responsible for our interaction with customers aligned with teaching, learning and research. Utilising our extensive services, support and products ...

Rob Evans

Rob Evans

Chief network architect

I am responsible for the overall architecture of the Janet Network, looking at the technologies we use to deliver the capacity and services that our ...

020 7269 2732

Claire Evans

Claire Evans

Digital resources support officer

I am responsible for co-ordinating various regular and ad hoc tasks across the digital resources directorate and also requests from other directorates.I am also ...

0161 413 7543

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Sarah Fahmy

Sarah Fahmy

Scholarly communications services manager

My role is to manage the open access (OA) good practice initiative that aims to help reduce the burden on higher education institutions (HEIs) in ...

0203 006 6075

Margaret Feetham

Margaret Feetham

Knowledge Base+ data manager

I am a member of the team responsible for the management, maintenance and development of Knowledge Base+ (KB+), a service from Jisc Collections that ...

Adam Field

Adam Field

SHERPA services analyst developer

I have lead responsibility for the technical development and management of Jisc's open access services, with a particular focus on the SHERPA suite of ...

0203 815 5584

Peter Findlay

Peter Findlay

Digital portfolio manager

A member of the digital content and resource discovery team working to improve stakeholder engagement and consultation, and deliver Jisc's digitisation and archival acquisition ...

0203 006 6065

Rebecca Flook

Rebecca Flook

Associate innovation developer

I'm an associate innovation developer working on Jisc's intelligent campus project. This project focuses on gathering data and using IoT technology to ...

Shri Footring

Shri Footring

Senior co-design manager

I currently have responsibility for the FE and skills aspects of the building digital capabilities projects, including the digital discovery tool and the digital leaders ...

0203 006 6018

Howard Ford

Howard Ford

Network service manager

As a network service manager, my role is to develop and maintain excellent operational level relationships with Jisc’s members and customers, based on a ...

01235 822120

Helen Foster

Helen Foster

FE and skills curriculum and services support officer

I support our community by responding to queries and feedback, as well as engaging with the community and teaching practitioners through JiscMail and social media....

0161 413 7520

Owen Freel

Owen Freel

Account manager - Scotland

As an account manager I ensure that members experience a strong and personalised relationship with Jisc, enabling them to have ready access to our full ...

Josh Fry

Josh Fry

Director of cloud

I work with members, customers and partners directly, to ensure that products and services are aligned to their requirements. Much of my work is to ...

01235 822 177

Carl Fry

Carl Fry

Account manager

As an account manager I ensure that members experience a strong and personalised relationship with Jisc, enabling them to have ready access to our full ...

0203 819 8285

Adele Fryer

Adele Fryer

Group infrastructure service delivery manager

I am responsible for planning, scheduling and managing the key infrastructure projects within group infrastructure and the wider Jisc.I lead a programme of ...

0203 815 5607

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Zoe Gardiner

Zoe Gardiner

Senior project manager

As senior project manager for the product and portfolio team I lead on developing a consistent approach to product management and product development across Jisc. ...

0203 819 8281

Chloe Gilbert

Chloe Gilbert

Office 365 SharePoint architect and developer

I work with people in all areas of Jisc to get maximum value out of our Office 365 and SharePoint implementation. I focus on designing and ...

Fay Gooding

Fay Gooding

Helpdesk manager

I manage the subscriptions helpdesk and provide support and advice to our members who subscribe to the numerous licence agreements which Jisc Collections negotiates with ...

020 3006 6088

Amanda Gray

Amanda Gray

Office manager and executive assistant to the director of digital resources

I oversee all health and safety matters in the office; provide support to the director and the executive leadership team; ensure contracts are in place ...

0161 413 7500

Lisa Gray

Lisa Gray

Senior co-design manager

I am a senior co-design manager in the student experience team, leading on research and development projects in a range of areas. My current projects ...

07769 911 264

Adam Green

Adam Green

Senior data and visualisation officer

I support Jisc's Analytics Labs teams, part of the business intelligence project. I help develop their proof-of-concept dashboards for delivery as community dashboards via ...

Zac Gribble

Zac Gribble

Subject specialist (learner systems and information)

As part of the subject specialists team and student experience sub-team, I help members understand and utilise opportunities for digital learning.I work with colleagues ...

0203 819 8201

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Jamal Haider

Jamal Haider

Cloud services manager

My role is in the Jisc technologies directorate that provides digital services to our members and customers, ensuring that our capabilities and expertise are applied ...

01235 822263

Lola Harre

Lola Harre

Govroam service manager

I'm responsible for the day-to-day operations of Jisc's govroam service, with a particular focus on contractual, financial, and regulatory processes.I am also ...

Jamey Hart

Jamey Hart

UKDS technical officer

As data quality officer for the UK Data Service, I routinely provide quality control to ensure all published data are correct.I primarily provide support ...

0161 413 7514

Faye Holst

Faye Holst

Senior media and communications officer

I supporting the media relations and communications manager (Kate Edser) in dealing with media enquiries and advise on and create content to promote Jisc’...

07521898970

Steve Hoole

Steve Hoole

Senior analytics consultant

I’m part of the learning analytics team, which runs the new learning analytics service for universities and colleges. This includes analytics, business ...

Bill Hubbard

Bill Hubbard

Deputy head of scholarly communications support and director of the centre for research communications

I work within Jisc's open access team to support the development and implementation of open access to research in the UK.I direct a ...

0203 815 5580

Jon Hunt

Jon Hunt

Information security officer

I'm an information security officer in Jisc's information security team, focusing on communications and awareness activities.

01235 822188

Andy Hurley

Andy Hurley

Delivery manager

I work within the digital team, helping to ensure that our core website projects are delivered on time and in line with expectations.

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Randal Jack

Randal Jack

Business analyst

As a business analyst I am responsible for ensuring that group infrastructure projects accurately capture the requirements of Jisc staff so that any software that ...

07918 562 132

Neil Jacobs

Neil Jacobs

Head of open science and research lifecycle

Neil helps ensure that Jisc’s activities to support UK research meet the needs of our members and funders, by developing and implementing our research ...

07841 951 303

Adarsh Jhade

Adarsh Jhade

Business analyst

I am responsible for performing business analysis across various projects. My work involves stakeholder management, business analysis, gap analysis, and writing business rules for client-side ...

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Val Keay

Val Keay

Marketing business partner

My role is to communicate Jisc’s activities and to demonstrate the relevance and benefits of its work. I develop, manage and deliver communication strategies ...

0203 697 5800

Chris Keene

Chris Keene

Head of library and scholarly futures

I provide leadership of Jisc’s work on the future role and capabilities of digital scholarly communication, digital libraries, and digital scholarship for research and ...

020 3006 6047

John Kelly

John Kelly

Subject specialist: strategy (law)

I support members to ensure they have full awareness of legal requirements when deploying their technology-based strategies.I also support the development of all products, ...

0203 819 8219

Tim Kidd

Tim Kidd

Executive director, e-infrastructure

Tim is responsible for bringing together Jisc’s digital technology related people, organisations, strategy, services and operations. He ensures our digital IT capabilities and expertise ...

01235 822 258

Andrea Kirk

Andrea Kirk

Change communications manager

I support the development of change communications and cultural development in the context of growth activities within Jisc.

Sarah Knight

Sarah Knight

Head of change - student experience

I am head of change in the student experience team in the digital futures directorate. I currently lead our digital student project which researches students’ ...

07747 767 944

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Jennie Lamont

Jennie Lamont

Exhibition and sponsorship manager

I devise and execute the exhibition and sponsorship strategy for Jisc's core channels, including Jisc engagement activities and events.I work with businesses to ...

07468727312

Daniel Long

Daniel Long

Business analyst

As a business analyst I am responsible for working with internal stakeholders to ensure Jisc's business processes operate as efficiently as possible. Through this ...

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Paola Marchionni

Paola Marchionni

Head of digital resources for teaching, learning and research

I'm based within the digital resources directorate and have overall strategic and operational responsibility for a number of services and projects aimed at improving ...

0203 006 6064

Mafalda Marques

Mafalda Marques

Research analyst

I support Jisc Collections in the formation, implementation, completion, evaluation and communication of its research activity. This involves conducting quantitative and qualitative research that provides ...

07918562133

Steve Masters

Steve Masters

Chief technology officer

My role is to help Jisc with its vision for the UK to be the most digitally advanced higher, further and research nation in the ...

Noel McDaid

Noel McDaid

Senior account manager (Northern Ireland)

As a senior account manager I ensure that our members experience a strong and personalised relationship with Jisc, enabling them to have ready access to ...

01235 822 226

Graeme McDowall

Graeme McDowall

Customer support officer

As the commercial team’s dedicated customer support officer, I manage the relationship between the commercial account managers and Jisc customers. I ensure that ...

Andy McGregor

Andy McGregor

Deputy chief innovation officer

Andy is responsible for overseeing the implementation of co-design, Jisc's new approach to innovation. Co-design has been designed to ensure that Jisc innovation work ...

0203 006 6067

Alistair McNaught

Alistair McNaught

Former subject specialist (accessibility and inclusion)

Alistair worked at Jisc until May 2019. Most recently, his role was to advise on how organisations can use technology to maximise accessibility.

Paul Meehan

Paul Meehan

Senior development officer

My main focus is on library analytics services, specifically the Journal Usage Statistics Portal (JUSP). I am responsible for all areas of the service, including ...

0161 413 7539

Ariane Mefeukou

Ariane Mefeukou

Administration officer

I work within the operations and governance team based in London. My role is to provide facilities and administration support to all Jisc staff ...

Lil Mogg

Lil Mogg

Facilities and administration assistant

My role is to support the division, and wider directorate, with general administration duties that include:Diary support to leadership teamDiary support to the account ...

0203 697 5860

Victoria Moody

Victoria Moody

UK Data Service deputy director and director of impact

I support the UK Data Service in engaging with data users, data owners and other stakeholders internationally - both academics and policymakers -&...

0161 413 7504

Laura Morgan-Smyth

Laura Morgan-Smyth

IT helpdesk coordinator

I manage the delivery of efficient and proactive helpdesk services to users of Jisc's IT and facilities services and undertake administration, analysis, reporting, supplier ...

Tracey Morris

Tracey Morris

Customer systems support officer

I provide system administration for the Salesforce CRM and Remedyforce including:Testing and implementing new developmentsAdvising on opportunities for developmentSupporting users, including technical queries, training ...

0203 819 8259

Ged Murphy

Ged Murphy

Account manager

As an account manager I ensure that members experience a strong and personalised relationship with Jisc, enabling them to have ready access to our full ...

07721 832573

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Lisa Newport

Lisa Newport

Finance manager

I am the finance business partner to the marketing and communications, and finance and commercial directorates. My roles includes producing management accounts, regular re-forecasting ...

0203 697 5851

Kate Nicolson

Kate Nicolson

Graduate FE and skills education technologist

I work in the FE and skills team, researching, testing and experimenting with digital resources and tools. This work is to investigate innovations and standards ...

0161 701 538

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Joy Palmer

Joy Palmer

Director of product and portfolio

I lead on Jisc’s product and portfolio lifecycle management. It's my job to ensure that our product lifecycle management and decisions are strategic, ...

07766 747670

Lis Parcell

Lis Parcell

Subject specialist (libraries and digital resources)

Based in membership and sales, I provide support and consultancy on digital resources and library services. Some current areas of interest include: student and staff ...

07918 564954

Duncan Peberdy

Duncan Peberdy

Senior lead - digital learning spaces

I innovated the Sticky Campus Roadshow, a pop-up active learning classroom that universities and colleges host on campus for approximately four weeks. This fully-configured ...

07778 158072

Lawrie Phipps

Lawrie Phipps

Senior co-design manager

I am a senior co-design manager. My current portfolio includes digital leadership and a range of emerging issues impacting on student experience. Previously I was&...

Jason Price

Jason Price

Learning and development manager

My role at Jisc is to create a learning culture; providing training and learning resources to all Jisc employees to support both their personal development ...

0203 815 5569

Anne Prior

Anne Prior

Account manager

As an account manager I ensure that members experience a strong and personalised relationship with Jisc, enabling them to have ready access to our full ...

0203 6975800

Edward Pull

Edward Pull

Learning resource developer

As part of my role I develop learning resources and other training-related material to support our training portfolio of courses and events. My role ...

01235 822 234

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Adam Rehin

Adam Rehin

Open access development team manager

I lead the open access development team of six developers who are engaged in building and supporting a number of Jisc's open access services, ...

0203 815 5561

Janine Rigby

Janine Rigby

Head of product and portfolio support

As head of product and portfolio support I lead the development and management of a team to support all product and portfolio management activities for ...

0161 413 7516

Josh Ring

Josh Ring

Senior machine learning and data analyst

I work in the digital futures team, on new research projects. I am head of the predictive learning analytics project, predicting student outcomes based ...

Lindsay Robertson

Lindsay Robertson

Digital content writer

I write content for our website, including catalogue pages and news items. Additionally, I work with Jisc in support of communications activities to ensure we ...

Philip Robinson

Philip Robinson

Data warehouse and business intelligence senior developer

My primary focus is on the delivery of the Jisc enterprise data warehouse - a series of initiatives which aims to restructure and improve ...

Jo Robotham

Jo Robotham

Head of public affairs and media

I help people understand how Jisc helps educators through technology, focusing on communicating with external stakeholders - media, politicians and stakeholders. I oversee public affairs ...

020 3006 6019

Jane Ronson

Jane Ronson

Development officer (data processing, user support and training), Copac and Archives Hub

My role as development officer for Copac and the Archives Hub focuses on data processing, training, user support and outreach activities. ...

0161 413 7558

Kate Rowbotham

Kate Rowbotham

Support analyst

I am responsible for supporting the strategic support unit in providing reliable and robust information and analysis to support Jisc and our members. 

Rhodri Rowlands

Rhodri Rowlands

Senior data visualisation officer

I support Jisc's analytics labs teams, part of the business intelligence project. I help develop their proof-of-concept dashboards for delivery as community dashboards via ...

07458 126634

Bethan Ruddock

Bethan Ruddock

National bibliographic knowledgebase (NBK) project manager

As project manager for the national bibliographic knowledgebase (NBK) I am helping to build a service which aims to help transform how libraries manage their ...

0161 413 7582

Benjamin Ryan

Benjamin Ryan

Cross service senior developer database administrator

I am responsible for coordinating development and technologies across the digital resources portfolio and liaison with colleagues involved in technical development across the whole of ...

0161 413 7524

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Richard Sanders

Richard Sanders

Service development manager, trust and identity

I am a project manager with responsibility for progressing new developments within trust and identity group working with key stakeholders to ensure that projects are ...

01235 822143

Ruth Semple

Ruth Semple

Head of corporate communications

I manage Jisc’s corporate communications team, responsible for member and internal communications. We’re a small team yet passionate about strong communications putting our ...

John Shaile

John Shaile

Head of operational procurement

As head of operational procurement I have responsibility for the day-to-day operation of Jisc's procurement processes. I manage the setting, operating, monitoring and the ...

0203 697 5834

Neil Shewry

Neil Shewry

Head of infrastructure delivery

I lead a team of project managers responsible for lifecycle management of the Janet backbone and regional networks. My personal responsibility is managing the evolution ...

01235 822 375

Rohan Slaughter

Rohan Slaughter

Subject specialist (network, technologies and infrastructure)

I enjoy shaping technology systems in order to achieve organisational goals whilst keeping a keen eye on the impact such systems have on the way ...

07468 727047

Adrian Stevenson

Adrian Stevenson

Library and archival services, technical innovations coordinator

I am the library and archival services, technical innovations coordinator and my main responsibility is technical project management for a range of projects at ...

0161 413 7561

David Stokes

David Stokes

Account director

We’re open to business to customers who share our values – such as not-for-profits, public bodies and research-linked enterprises.I am responsible for providing Jisc'...

07544 826171

Paul Stokes

Paul Stokes

Senior co-design manager

Paul Stokes has responsibility for supporting the exploration and, where appropriate, the take-up of innovative technologies and standards that will have a demonstrable positive impact ...

07595 056606

Alex Stuart

Alex Stuart

Principal technical support specialist (UK federation)

I provide technical support for the UK's higher and further education communities, enabling staff and learners to access online resources.

John Sumpter

John Sumpter

Subject specialist (digital practice - leadership)

Part of a UK wide team of subject specialists, I currently lead the digital leaders programme that helps empower leaders to respond more effectively to ...

0203 819 8211

Cam Swift

Cam Swift

Geospatial data service development manager

The new geospatial data service for higher and further education offers top quality, current mapping (with unlimited download capacity) and spatial data at highly cost ...

07468 727036

Phil Swinhoe

Phil Swinhoe

Business continuity and assistant facilities manager

I am mainly responsible for facilities management in the day to day running of the Newcastle office, although I also work with the facilities and ...

0203 819 8246

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Faisal Taher

Faisal Taher

UX developer

As a user experience (UX) developer, I build user interfaces and experiences across a range of digital web services within Jisc. My work draws methodologies ...

Ben Taplin

Ben Taplin

Licensing specialist

I joined Jisc Collections as a collections manager in the autumn of 2008. As of early 2014, I am responsible for managing all Jisc Collections' publisher ...

020 3006 6012

Julia Taylor

Julia Taylor

Subject specialist (accessibility and inclusion)

My role is to enhance understanding of the use of technology to support accessibility and inclusion across the further education and skills sector.I ...

0203 819 8242

Keith Thomas

Keith Thomas

Futures projects support manager

I manage the co-design support team (formerly programme support office), providing high-level administrative and project support to the co-design projects within the futures directorate and ...

0203 006 6029

Chris Thomson

Chris Thomson

Subject specialist: digital practice (lead/communication and collaboration)

I provide advice and guidance to members on the implementation of online learning within their organisation.I help them to understand their learners' needs regarding ...

0203 819 8258

Roland Trice

Roland Trice

Deputy network operations director

I am responsible for the effective and efficient operation of the Janet Network and for establishing and maintaining close collaboration with other divisions and directorates.

01235 822 206

Jon Tucker

Jon Tucker

Executive director, members and customers

My role involves relationships with all higher education, further education, alternative providers and related associations and stakeholders. It also includes enterprise customers, those non-members ...

07458 119091

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Anna Vernon

Anna Vernon

Head of licensing, Jisc Collections

I plan and implement the schedules and processes for selection and renewal of Jisc Collections' agreements ensuring they are concluded on time and to the ...

0203 006 6005

Lisa Vincent

Lisa Vincent

Collaboration services manager

As collaboration services manager, I'm responsible for leading and developing two popular Jisc services: JiscMail (the national academic mailing list service) and online ...

0203 819 8248

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Maddy Wall

Maddy Wall

Internal communications and engagement manager

My role is to deliver corporate communications to Jisc staff effectively. I help give colleagues the information they need to do their jobs and to ...

0203 697 5855

Karen Wallace

Karen Wallace

Data manager

I am part of the team that manages Knowledge Base+ (KB+), a service to help institutions manage their e-resources more effectively.

Ian Waring

Ian Waring

Head of finance systems and projects

I am accountable for delivering IT system projects supporting Jisc’s finance and commercial directorate and I manage the finance systems support team.

Michael Webb

Michael Webb

Director of technology and analytics

I provide Jisc’s lead expertise in digital technology and analytics innovation for new solutions in higher education, research, further education and skills. My ...

07918 562135

Jo Wheatley

Jo Wheatley

Marketing business partner

As marketing business partner I provide specialist marketing services internally, contributing to the development of the marketing and engagement strategy for the higher education sector. ...

Matthew White

Matthew White

Internal communications assistant

I support our internal communications team, helping to give colleagues the information they need to do their jobs and feel part of Jisc.

Ben Whitehouse

Ben Whitehouse

Head of digital

I head up the team that runs Jisc's core websites (including jisc. ac. uk), social media and digital communications.I’m responsible for ensuring ...

Laura Wong

Laura Wong

Library analytics services analyst

I work within library analytics services in the digital resources directorate. I mainly work on the Journal Usage Statistics Portal (JUSP), a service that ...

0161 413 7540

Sandra Wood

Sandra Wood

Product coordinator

As product coordinator I am responsible for supporting the product management team in delivering new ways of working and the development of new business processes ...

0161 413 7530

Alec Wright

Alec Wright

Data centre service manager

I joined Jisc in January 2019 as data centre service manager, to manage the business relationships and contracts with the data centre providers and with the ...

01235 822192

Mark Wright

Mark Wright

Chief financial officer

Mark oversees our financial activities to ensure we deliver excellence and cost effectiveness in our professional support services; especially those concerned with financial and commercial ...

01235 822392

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Toby Yeung

Toby Yeung

Account manager

As an account manager I ensure that members experience a strong and personalised relationship with Jisc, enabling them to have ready access to our full ...

0203 8155592

Karla Youngs

Karla Youngs

Head of digital content services for further education and skills

Karla has 17 years experience within the higher education sector in developing and delivering digital media related services and projects. She has led teams in developing ...

0203 697 5870