The research repository is a fully-managed software as a service (SaaS) solution. It provides a multi-content repository to manage all your institution’s research outputs (research articles, datasets and theses) including metadata-only records and those outputs that don’t have access to subject or funder data repositories.
It is the most connected repository on the market with an open interoperability framework using message APIs that permit integration with a wide range of institutional systems including current research information systems (CRIS), digital preservation systems and external scholarly communications services.
The service supports all file types and has an intuitive interface so it’s easy to use.
A fully-managed, robust repository service hosted on a secure cloud-based platform
Meets all Plan S mandatory requirements and other funder and publisher mandates for open scholarship, and includes an inbuilt ‘FAIR checker’
A unique interoperability framework joins up systems to manage your digital research effectively, including automatic ingest from your institutional CRIS
A user-friendly interface simplifies the ingest, management and sharing of metadata and digital objects
Value for money – it’s a single service for all research outputs with automated workflows and low subscription costs, saving staff time and reducing pressure on operational budgets
Help with standards compliance and good practice
Next-generation research repositories offer simpler, more cost-effective ways to manage, store and share your digital research outputs. Choosing the right one will demonstrate to research funders and publishers that you’re committed to open scholarship and to open research practices.
Our research repository solution makes it easier for you to adopt open scholarship practices and demonstrate your compliance.
We’ve based our service on open sector standards and optimised it to support the discovery and reuse of research.
It helps your institution play its part in national and international initiatives that promote open scholarship such as Plan S and the FAIR principles, building its reputation and extending the impact of its research. It even has a ‘FAIR checker’ to make sure your research data is ‘findable, accessible, interoperable and reusable’ according to FAIR principles.
How to sign up
If you're interested in using our research repository, contact your account manager or email email@example.com.
After you sign up we can usually get you started within a few weeks. We'll just need to gather a few details from you to customise the service, then we’ll organise an onboarding meeting with you to kickstart the process.
Our standard cover runs from 09:00 to 17:00 (GMT/BST), from Monday to Friday (inclusive), but excluding public holidays for England and specific Jisc closure days (Jisc closure days are typically any non-public holiday days and between 25 December-1 January).
Our monitoring service runs 24/7 and major issues are dealt with accordingly by our out-of-hours incident team. Our service level agreement (SLA) timers run only during your agreed hours of cover. Our monitoring runs 24/7, 365 days of the year regardless of your cover.
Examples of priorities
Priority 1 – service down (everyone is affected, and a major business process is stopped)
Priority 2 – service slow (everyone is affected, and efficiency is degraded)
Priority 3 – a function does not work but there is another way to achieve task (everyone is affected but there is an easy workaround)
Priority 4 – only one person has an issue (your efficiency is lower but you’re the only person affected)
Priority 5 – minor issue for only one person with a workaround
We aim to be flexible and recognise that sometimes there are special circumstances. Perhaps the issue affects your customers, or key staff are having issues with a critical project with an impending deadline.
Our technicians can override our standard priority assessment where there is good reason, if you have made us aware of it.
How to contact us
To report an incident, you can contact us in multiple ways.
Raise a ticket through the Jisc helpdesk (between 07:00-00:00, Monday - Friday)
We will give two months' notice of any scheduled maintenance. Any outage during this time is not included in the calculation of the availability.
From time to time we will need to carry out emergency maintenance not covered in the scheduled maintenance.
In the event of emergency maintenance being needed we will inform you with as much notice as we can.
Information security and safeguarding data
We use industry standards and best practices for your information security. As an organisation we conform to ISO/IEC 27001 code of practice.
The Jisc repository was ISO 27001 audited in February 2020. This includes: assessing security risks, taking account of the threats, vulnerabilities, impacts, implementing information security controls and review of these information security controls so they continue to meet security needs.
A quarterly review meeting will be held with a representative from Jisc to review the service, any issues and to see how we can provide a better service to you.