Ruth Drysdale

Senior co-design manager

My blog posts

University data can be a force for good

First published in the Guardian Higher Education Network blog. Data analytics is nothing new. Commercial giants such as Tesco have been collecting consumer... >>


My area of responsibility covers enterprise solutions which includes ICT systems that support students across their digital journey through higher education. I have recently been working with universities for whom enhancing the student journey is a strategic priority and who are in the process of carrying out a review of their student systems.

This work included reviewing how universities have technically implemented the Higher Education Achievement Report (HEAR). This work also covers the emergence of digital credentials for wider and lifelong achievements.


I joined Jisc in January 2009 in the innovation directorate's e-learning team. I led a programme investigating technologies to support work based learning followed a 'course information' programme which implemented a standard way for describing various types of courses.

I represented Jisc on various national working groups for the Higher Education Funding Council for England (HEFCE) Key Information Set (KIS), Quality Assurance Agency (QAA) and ULN.

Prior to Jisc, I worked in various commercial organisations (including developing their CRM applications) and the IT department for University of West of England as a manager for their strategic student experience programme. This included ten major projects which were designed to have maximum impact on the student experience across the university.

Media coverage

Big data can boost student experience
University Business, February 2014

University data can be a force for good
The Guardian, November 2013