In many cases the benefits (or unexpected problems) of a project can’t be assessed until the change has been in place for some time.
The review process is therefore incomplete without a post project review and evaluation. This is required to check whether:
- Outcomes are those expected
- Projected benefits have occurred
- Operational working is as planned
- Costs are as expected
The project sponsor has overall responsibility for ensuring that the desired business benefits are achieved and it may be the Sponsor who leads the review, particularly if the project manager has gone on to other duties.
The review will also highlight any unanticipated issues and highlight any further changes required.
Perhaps it will even provide the stimulus for your next project…