Here are some further resources and examples of how different universities have approached the mapping of assessment and feedback processes to help them review practice:
- The University of Oxford‘s department of continuing education used a swim lane approach, with all actors identified, developed in Excel
- The University of Hull created a more detailed version of our overview with its individual systems identified
- The University of Sheffield‘s department of town and regional planning used before and after process maps to review assignment submission. They identified a continued need to support marking on paper
- Sheffield Hallam University used our lifecycle to produce a three year roadmap for an ambitious development programme and their own version of the assessment lifecycle.
Case study: nationwide process review - digital exams in Norway
In Norway a project to review the process of managing digital exams in universities has created good practice guidance that is relevant to the UK HE community.
The approach taken is similar to our own. It concentrates on essential tasks for all universities and identification of the role responsible for each task rather than the sequencing of workflows that varies between institutions.
A series of process maps clearly defines the steps universities need to take to move from current practice to a desired future state that cuts out unnecessary manual actions. The maps are also an excellent example of using the Archi modelling tool, originally developed by Jisc, that is now one of the world's most popular tools to support process analysis.
As a result of this work Norway now has a model IT architecture for digital assessment that is platform independent and based on recognised international standards.
- Read the report (in English) on ICT architecture for digital assessment.
For more guidance on choosing new technologies to meet your needs, see our guide to selecting technologies. This will take you through managing a selection project, defining your requirements and conducting supplier evaluation.