Recent experiences have given senior leaders the confidence that their institutions can tackle the challenge of long-term digital transformation. The next hurdle to clear is the ‘unknown unknowns’ – a lack of knowledge and foresight around the barriers and benefits of the journey.
To help address that gap, Universities UK, Jisc, and Emerge Education, together with technical partner Salesforce, have developed a long-term digital strategy framework. This work, started before the pandemic struck, was led by David Maguire, interim principal and vice-chancellor at University of Dundee and Graham Galbraith, vice-chancellor, University of Portsmouth.
This framework is structured across four key themes:
For each theme, our goal has been to identify some of the questions that senior leaders could fruitfully ask themselves and their teams to identify some of the opportunities and gaps in their thinking about digital technology and its role in achieving their university’s long-term strategic goals.
Rather than provide ready-made answers, we looked at the implications of each question and suggested some resources, tools and techniques that can be used by each team to find their own answers. To identify the right questions, we interviewed more than two dozen vice-chancellors and senior university executives from across the sector.
About the guide
Lead author: Alexander Iosad (Emerge Education)
With contributions and editorial support from Nic Newman and Shinaz Navas (Emerge Education), Andy McGregor and Louisa Dale (Jisc), Chris Hale (Universities UK), Andy Shenstone (Advance HE), Jane Armstrong and Corey Snow (Salesforce).