To mark the launch of version 2 of the Business Intelligence (BI) infoKit, Jisc infoNet held a webinar via the Blackboard Collaborate platform on 13 May 2013.
The objectives of the webinar were:
- To provide an overview of the infoKit and a tour of its main features
- To give the opportunity to hear from the University of Liverpool about how they have progressed BI within their institution
- To outline details of a new BI Maturity Model for HE developed by colleagues from Spain’s Oficina de Cooperacion Universitaria (OCU), which features in the new BI infoKit
- To provide information about Jisc’s plans in this area and how you can get involved
Delegates were asked to vote on five areas of the BI agenda which they felt were of greatest priority within their institution. Of those who voted for a ‘top priority’ (47 people, or 58% of delegates) the results were:
Several delegates made the point that they were equally concerned with all of these and didn’t feel it was possible, or wise, to try to prioritise them.
Suggestions for next steps
During the webinar delegates were asked for their thoughts on how Jisc could continue to support the development of this area within the sector. Though we are not currently in a position to confirm future plans, the following clearly emerged as priorities for delegates and will be actively considered during any future planning.
- More events to share practice
This idea received 16 messages expressing support. The preference seems to be for regional, face-to-face style events with the main objective of sharing experiences and demonstrating approaches in a practical, ‘hands on’ fashion. Edinburgh, Essex and Wales/South West were both cited as potential locations with an offer to host an event received from University of Essex. The potential audience for such events should be drawn widely and try to include senior management representation, to help dispel the notion that BI is an ‘IT project’.
- More webinars focussed on specific issues
Again with a view to sharing experiences, and in particular, picking things up which can be used to ‘sell’ the concept internally to senior management.
- More resources for ‘beginners’
It was noted that there are a large number of institutions who are just setting out in this area, also that making the transition from ‘pilot project’ to ‘full implementation’ can often be very difficult. Suggestions to help in this area included: more guidance material specifically focused on those just starting out, greater access to the experiences of others (possibly through the types of event outlined above) and the idea that ‘mentoring’ arrangements could be established partnering ‘starting institutions’ with ‘mature partners’.
- Revamping the existing JISC-BUSINESS-INTEL@JISCMAIL.AC.UK email list
To create a more vibrant user community
- One-to-one consultancy
This was also mentioned as an ‘offer’ which would be of interest to delegates