Help and information for members around responding to coronavirus (COVID-19).

Jisc and coronavirus

We do not believe that this outbreak will have a direct impact on most of the services we provide members. We are continuing to monitor the situation, particularly with respect to suppliers who are critical to our services.

We will no longer be holding meetings on site with members and customers. We have cancelled all planned face-to-face events for members, moving to online delivery where appropriate. 

Read our statement on coronavirus in full.

Resources in your area

Shortcuts to the latest blogs, training, guidance and service updates to help you focus on what's most relevant to you. 


Practical tips to ensure continuity

We've developed a comprehensive guide to help you with continuity of learning and teaching during situations of enforced absence, such as the COVID-19 pandemic.

It contains practical tips to maintain teaching, learning and business operations during circumstances where staff or learners are unable to physically spend time on campus.

Read our guide on ensuring continuity of learning during enforced absence.

Popular guides

We know there are some particular topics you're looking for support with during the current situation, so here are some guides designed to help.

Get involved

Join the community

We've created a Microsoft Teams community space for those who are responsible for ensuring strategic and operational continuity during a potential coronavirus epidemic.

Find out more and how to join the Microsoft Teams community.

Free online briefings

How to help your staff and students thrive in their digital environment

Coronavirus drop-in
Date and location
  • 2 June 2020
  • Online


Fresh ideas to help with the things that matter

Our dedicated blog is designed to provide guidance for the sector in response to the coronavirus (COVID-19) pandemic. Written by subject specialists, it covers everything from prioritising IT services to supporting teaching staff, accessibility considerations and coping with the switch to online learning and teaching.

Visit our Jisc involve blog on responding to coronavirus


How colleges can protect homeworking students from harmful online content

As the government prepares to distribute laptops to disadvantaged college learners, our cyber security team has pulled together these web filtering guidelines for colleges


How we are supporting research dealing with COVID-19

The spread of the COVID-19 virus has presented unparalleled challenges for academia and research. We're here to help.

View all blogs

Service information and updates

Access to content

Whether you work in FE or HE, you can support learners studying remotely by making the most of our online content. Alongside those resources which are already open (check your membership for what's included), we've made even more of our resources freely available until 31 July 2020 to support organisations responding to coronavirus (COVID-19) closures.

Free until 31 July 2020

Open access resources via library hub discover

You can also find free, open access (OA) resources more easily via our library hub discover service site, as OA resources now appear at the top of search results. Read more about finding open access resources on library hub discover on our library services blog.

Open letter to digital content providers

We’ve issued a collective call to digital content and software providers to help institutions maintain their teaching and research activity during this time of crisis. This has now been endorsed by the Association of Learned and Professional Society Publishers. You can access a regularly-updated list detailing the measures being taken by individual publishers and content providers via our licence subscriptions manager service website.

Cloud support

Whether some general advice or up to three hours remote hands-on assistance, we're offering free cloud consultancy and support until 30 June 2020. This assistance can be scheduled via your account manager, subject to demand and availability.

The support will be provided by our certified cloud solution consultants, architects and engineers in the following areas:

  • Microsoft 365 / Office 365 (including Teams and SharePoint)
  • Microsoft Azure
  • Amazon Web Services
  • Cloud connectivity
  • Cloud security

Library support

With library doors closed for the foreseeable future, the coronavirus pandemic has been an unplanned catalyst for a completely virtual library experience across universities, colleges and skills providers. We've written a blog post detailing the measures that we, and other providers, are taking to support the essential services run by libraries - and how you can make best use of them.

Online support sessions: e-books for FE

We're running free webinar sessions for you and your library staff colleagues on how to maximise the use of e-books for FE and use all the functions available to support learning, whilst also delivering key management reporting.

Supporting you - and your library users - with remote access

Designed to support library users during lockdown, OpenAthens have set up a brand new remote access resource hub. Offering video tutorials and webinars, the aim is to support home working and provide seamless access to vital learning and research content.

Stay up to date

Follow our library support services blog for regular updates and information on how we're working to support libraries and learning resource centres during the coronavirus pandemic.

Trust and identity support

Domain registry

We have amended our domain registry system so that any domains ‘accidentally’ expiring between now and 1 June 2020 will not be automatically suspended or removed from the registry. Full details can be found on the domain registry service page.

Free Shibboleth health check and hands-on consultancy

Have confidence that your students can seamlessly access all the content they need without technical issues with a free health check on the Shibboleth Identity Provider within the UK federation, plus three hours of hands-on consultancy.

The free Shibboleth identity provider (IdP) health check includes:

  • A scoping call
  • Remote technical analysis
  • Recommendations report
    • Based on the recommendations report, we will also offer three hours of consultancy, including hands-on fixing.

      This offer is available until 31 July 2020. If you'd like to know more, please contact

Access to equipment

Help your FE learners get access to free devices

The Department for Education are giving free devices to learners in further education (FE) in England. You need to exhaust the existing procurement routes first, but if you're a Jisc member and unable to source the required equipment during this crisis period then we may be able to support you.

Fill in the laptop and peripherals request form

We're here to help

If you have any questions, contact your account manager.

Find your account manager

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