When you deliver education overseas, whether through international or transnational education (TNE), you want to provide at least an equitable level of service to students overseas – offering high-quality education while enhancing your global reputation.
Similarly, efficient and effective global research collaborations rely on secure, high-performance connectivity between researchers as well as digital services and support, wherever they are in the world.
Global teaching and learning in the new normal
In the current environment and in response to the COVID-19 pandemic, there has been a significant shift of students and staff across the globe. Students may find themselves in a number of environments:
Transnational education (TNE) students who decided to study UK education from their home country rather than travelling to the UK. This may be at a branch campus, through a partnership with a UK and overseas institution and based at the overseas campus, or through blended or distance online learning
International students, who were initially based at a UK institution, or were planning to come to the UK to study - the majority of which will have returned to, or stayed in, their home country. International students will now expect to continue their education through remote, online and distance learning for the foreseeable future
The situation is changing on a weekly, sometimes daily basis as different countries have different responses to the pandemic and the next academic year remains unpredictable for students.
It is anticipated that TNE will be an area of growth and international students may seek new ways of engaging in education and Jisc are monitoring this situation carefully to be able to provide the best support for members.
Achieving these global ambitions can be a challenge for a number of reasons: political, operational and technological differences between countries and working at a distance can lead to obstacles which are challenging to fix. This can affect the student and staff experience, causing your reputation to suffer.
To solve these challenges, global partnership offers advice and guidance for organisations planning or delivering teaching and learning overseas. With this service, Jisc acts as your expert, unbiased partner to help you anticipate and solve a range of international challenges, so you can deliver your international strategy.
How does this help your organisation?
Global partnership builds on our trusted position as the membership organisation for UK research and education technology and extends this overseas. It helps you to:
Achieve global ambitions
We use a holistic approach to help you meet your international goals. At both strategic and operational levels, we help you manage the many aspects of ensuring the delivery of education and engagement in research collaborations overseas work.
We aim to give you informed, impartial insight into where you currently stand with your international offer with practical recommendations on how to achieve your objectives.
Save time and money
As the operator of the Janet Network we have access to a global network of strategic partners. Thanks to this, we have specialist in-country knowledge of some of the most significant territories where UK organisations are involved internationally. This means we can help understand local issues at an early stage, helping to save time and money by avoiding pitfalls, considering options, and planning in advance.
We may also be able to help if your operational management teams are based in the UK and do not have the time or resource to travel overseas to solve problems. This support helps you to deliver services cost-effectively and in a more environmentally friendly way.
Solve complex, hands-on challenges
Impartial advice and hands-on support can help you to solve and troubleshoot challenges that could threaten to derail international activity and which can be exacerbated by national boundaries.
Areas we can help with include:
Working with telecoms providers (also see global connect, which offers connectivity to your overseas site or partner institution; or the global education access framework which offers solutions for your staff and students who are unable to study on-campus)
Legal and regulatory challenges, including contract negotiation
Issues relating to business-critical technology services, such as virtual learning environments (VLEs), virtual private networks (VPNs) and videoconferencing
Build for the long term
As trusted advisers to the sector, our expertise can help you select solutions. We also help you to develop the knowledge, skills and capabilities you need over the longer term, particularly if you choose the annual subscription.
How does the service work?
We offer a free initial consultation to understand your needs, discover issues, and agree a scope of work.
To meet your international goals, you can choose from two delivery options:
Short-term consultancy for a specific issue
Annual subscription, if you need ongoing advice and support on a range of queries