Cost-effective with no overhead costs for offsite data storage
Eduserv’s state-of-the-art, Swindon-based site is a N+1 facility, offering backup power generators, with a power usage effectiveness (PUE) value of 1.6
The service includes ‘remote hands’ – onsite technical assistance enabling you to make the adjustments without the need to travel
24/7 access to the site if you need to check your equipment
Remote management ensures that you have out-of-band console access and remote power cycling management
With a range of options, from 8U to multiple racks, the service can meet most of your capacity requirements
With bandwidth ranging from 100Mbit/s to 1Gbit/s, and ample space and power, the data centre has the capacity for you to expand
A Netsight account to monitor your own network activity.
We have conducted a full OJEU procurement so you don't have to.
Service level description
A service to provide organisations with space in a fully managed, secure data centre that is connected to the Janet core network.
Hours of service
The service is available 24 hours a day, seven days a week, all year.
Please ensure your organisation understands and adheres to the security policy.
99.95%. Scheduled maintenance (which will not exceed one hour per calendar month) that may cause a loss of service will be carried out outside of business hours and usually with at least two weeks’ notice.
Emergency maintenance may be carried out where 2 weeks’ notice is not possible. You will be advised by email of any unplanned service downtime or operational problems affecting or likely to affect the services as soon as practical.
Faults on access to the service may be reported via the service desk on tel: 0300 300 2212 or via email: [email protected].
you are responsible for ensuring that your equipment installed in the data centre complies with all relevant legal, safety and electrical requirements and is covered by your public liability insurance.
You are also responsible on an ongoing basis for maintaining contact details.
For further details of tariffs and charges for the co-location service please contact the service desk.
Request for service
You can request this service via the service desk on tel 0300 300 2212 or via email: [email protected].
Service delivery time
Co-location space will be provided within 60 business days, as defined in SLD definitions, of contract signature.