In research and education, there is always pressure on IT teams to find the resource and capability you need to meet your goals – and that can be true even when you reach the end of a complex cloud migration.
So, once you’ve started hosting services in the cloud, do you have a strategy for how you plan to manage cloud services at the organisational level – from backups and security patches in the public cloud, to billing, admin, monitoring, reporting and troubleshooting?
Jisc is a fully accredited cloud service provider (CSP) for both Azure and AWS enabling us to take the management of your cloud managed services off your hands and helping you to make the best use of the resources you have available – while taking advantage of the financial benefits of Jisc being a CSP and the flexibility that cloud technologies offer.
As a trusted partner with expertise in research and education, we’ll help you to manage your online estate – providing support for a range of applications and environments, from SaaS applications such as Office 365, to Azure or AWS in the public cloud or hybrid cloud.
How cloud managed services can help your organisation
Our cloud managed services help take away the pressure of managing a range of cloud environments. This helps you to:
Make the best use of resources
By handing over management of your cloud environment to us, you can free up your team for more pressing tasks – which could even include planning the next stage of your cloud deployment.
In addition, some of our managed cloud services can help you to reduce costs, by tracking spending patterns and monitoring billing.
Access skills you don’t have in-house
Many cloud-specific capabilities are in high market demand, particularly skills in Azure and AWS. So if you need access to skills you don’t have on-site – or have recently lost access to a staff member who did have those skills – then we can look after your services for you and keep you on track.
This also helps you keep up to date when cloud providers release new services and features.
Our experience in research and education, combined with our partnerships with major providers such as Microsoft, Google and AWS, is invaluable in helping you to manage your environments in efficient, cost-effective ways.
Access to support and guidance
When you hand over management of services, it’s vital to have access to support. With cloud managed services, you can contact our team via online portal, phone or email.
Services we can manage
We offer the following services:
Office 365 management
We can help you make the most of Office 365 - offering trusted support to your IT team with issues such as licensing, reporting and monitoring, while identifying opportunities for improvement.
Managed Azure/Amazon Web Services
To help you get the best from your public or hybrid cloud, this service includes access to expert technical advice; checks that systems conform to security guidance; and lets you track spending patterns to help reduce costs.
This service offers day-to-day running of SQL, DynamoDB, MySQL and Mongo databases.
Managed website protection
Make websites safer, faster and reliable, with a service based on the cloud-based Imperva Incapsula solution.
Disaster recovery service
We help you work toward a managed disaster recovery service – starting with consultancy to understand your environment, to scope the work, and to provide suitable options.