Towards implementation of Library 2.0 and the e-Framework
The TILE project will contribute to the implementation of the JISC Information Environment and the JISC Libraries of the Future initiative by investigating developments in Library 2.0 services, within the context of developing a library domain model for the international e-Framework.
This is a period of uncertainty and change in HE libraries in terms of institutional systems, user perceptions, globalisation of services and communities and new technologies. Users expect ease of discovery, workflow and delivery influenced by Google and Web2.0. In this context, JISC is working towards an Information Environment for learning, teaching and research, involving deep integration of services and resources within the personal, institutional, national and global landscape.
The precursor JISC and SCONUL Library Management Systems study (April 2008) highlights challenges relating to practice, services and products. Meanwhile ideas are constantly being developed by early adopters, which offer opportunities to understand user expectations, gather professional practice and identify technical demands.
TILE will investigate this problem space from two complimentary angles:
- Library 2.0 Strand - The implementation of library services based on Web 2.0 (‘Library 2.0’), the professional implications (‘Librarian 2.0’) and institutional impacts.
- e-Framework Strand - The positioning and role of the global e-Framework and the JISC Information Environment in shaping service architectures to address those implementation challenges in the immediate and longer term
This work is timely in the context of
- The JISC learner experience and Google Generation studies
- The capabilities and plans of major LMS vendors identified through the LMS Study
- The potential of e-Framework for cohering learning, library and wider student services
Aims and objectives
The Library 2.0 strand aims to
- Enhance understanding of the context and reach of Library 2.0
- Establish the connections between Library 2.0 developments and key JISC initiatives
- Gather baseline evidence from UK HE of Library 2.0 services and implementations
- Highlight opportunities for shared good practice including scaleable models
- Inform the e-Framework library domain model
The Library 2.0 strand objectives are to:
- Define simple frameworks for Library 2.0 services and practice
- Identify interests, services, standards, barriers and mainstream plans
- Make recommendations with reference to user expectations, professional practice, technical challenges
- Baseline adoption so libraries can benchmark / self-assess progress
The e-Framework strand aims to:
- scope the develop high level library domain, identifying problematic functions (“pain points”)
- work with practitioners, developers and vendors to redesign these practices and processes
- model Library Domain Services, articulated as Service Genres, Service Expressions & SUMs
- articulate linkages between these services and the JISC Information Environment and related developments including Library 2.0
- enhance community understanding of the context and role of the e-Framework
The e-Framework strand objectives are to:
- Define a high level library domain model
- Produce Domain Practice and Process, Use Case and Information Models and high level SUMs for at least two identified ‘pain points’, drilling down to exemplar SUM definitions
- Compare and contrast with the approaches of international e-Framework partners
- Make recommendations for addressing systemic / generic technical demands
The study will combine technical specific ation (involving Domain Practice and Process, Use Case and Information Models and high level SUMs) with a combination of desk research, survey instruments and consultation, namely:
- a horizon scan of issues, initiatives and key factors
- an online survey of UK HE libraries, covering Library 2.0 implementations
- interviews and focus groups involving key operational and technical informants
- dialogue with international e-Framework partners
To ensure the study is informed by current thinking in the sector and the global community
A TILE Reference Group will be formed consisting of around 15 senior librarians and stakeholders from the UK and international community.
TILE will liaise with the JISC project tasked to build a prototype innovation knowledgebase (The e-Framework Upper Layer) and with the Strategic Expert Group (SEG) as the principal UK point of expert reference.
Anticipated outputs and outcomes
- Library 2.0 report including evidence of current and planned activity, a representation of processes and practices, discussion of organisational and technical issues, recommendations to JISC and SCONUL on further activity
- An e-Framework Library Domain report or case study including discussion of organisational and technical issues (referencing any JISC Services or toolkits) and recommendations to JISC on further development activity
- Suite of technical artefacts representing the domain / process map and associated models as a coherent whole and including proof of concept implementation / demonstration of at least 2 SUMs identified, including any software development optionally undertaken
Technology / Standards used
If any software development is undertaken, the deliverables will also include that software, tested and documented and made available through an open-source licence
Formal standardised methodologies and tools will be used where applicable; for example, Business Process Modelling Notation (BPMN).
The following outputs are available on the JISC Information Environment repository: